Legal Secretary - Family

Cripps LLP; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK law firm is seeking an experienced Legal Secretary to join their Private Wealth / Family Team. The role involves providing high-quality administrative support, managing communications, and ensuring a seamless client experience. Ideal candidates will have prior legal secretarial experience and excellent communication skills. Opportunities for professional growth and a collaborative environment are offered.

Benefits

Opportunities for skill development

Collaborative culture

Modern technology

Qualifications

• Proven experience within a legal or professional services environment.
• Comfortable dealing with clients, partners and colleagues at all levels.
• Able to work independently and under pressure to meet deadlines.
• Experience delivering high-quality work with accuracy and attention to detail.

Responsibilities

• Proactive diary and meeting management, including travel arrangements.
• Building and maintaining strong relationships with clients.
• Acting as a key point of contact for clients via email and telephone.
• Preparing documentation and materials ahead of meetings.

Skills

Previous experience in a similar legal secretarial or administrative role within a family department

Excellent communication skills, both written and verbal

Highly organized, proactive and able to manage multiple priorities

Experience of working in a professional services environment

Education

GCSEs (or equivalent) in English and Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

BigHand

Peppermint

Job description

Cripps LLP, Number 22, Tunbridge Wells, Kent, United Kingdom

Job Description

Posted Thursday 9 October 2025 at 01:00

We have an exciting new role..... Responsibilities for this role include but are not limited to:

We’re looking for an experienced and proactive Legal Secretary to join our Private Wealth / Family Team at Cripps.

This is a key support role, providing our lawyers with high-quality administrative and organisational assistance so they can focus on delivering exceptional client service. You’ll play a central part in ensuring our clients receive a seamless experience — managing day-to-day operations, coordinating communications and helping the team deliver on both legal work and business development initiatives.

Main Responsibilities

• Proactive diary and meeting management, including travel arrangements, calls, and events.
• Building and maintaining strong relationships with clients and internal colleagues.
• Acting as a key point of contact for clients via email, letter and telephone.
• Preparing documentation and materials ahead of meetings, including locating and drafting documents.
• Supporting fee earners with business development activities, including preparing presentations, proposals, and event coordination.
• Managing incoming communications (emails, post, calls) and ensuring timely responses in the fee earners’ absence.
• Maintaining accurate client and matter information on the firm’s systems (including CRM).
• Producing and maintaining spreadsheets, PowerPoint presentations, and reports as required.
• Assisting with financial tasks such as expense management, residual balances, and reporting.
• Organising occasional team meetings and social events.
• Travelling between offices when required to support the wider Private Wealth group.

Key Skills & Attributes

• Previous experience in a similar legal secretarial or administrative role within a family department.
• Strong IT literacy; experience with BigHand and Peppermint is an advantage (training provided).
• Excellent communication skills, both written and verbal, with a confident and professional manner.
• Highly organised, proactive and able to manage multiple priorities.
• Strong sense of confidentiality, discretion and professionalism.
• Team-focused with a collaborative, “can-do” approach.
• Experience of working in a professional services environment.

Person Specification

Experience

• Proven experience within a legal or professional services environment.
• Comfortable dealing with clients, partners and colleagues at all levels.
• Able to work independently and under pressure to meet deadlines.
• Experience delivering high-quality work with accuracy and attention to detail.
• Demonstrates integrity and discretion in handling sensitive information.

Qualifications

• GCSEs (or equivalent) in English and Maths.
• Confident use of Microsoft Office, especially Word, Excel and PowerPoint.

Skills

• Excellent communication and interpersonal skills.
• Highly organised, methodical and detail-focused.
• Flexible, energetic and able to thrive in a fast-paced team.
• Strong IT skills with the ability to produce professional documents and reports.
• A team player who values collaboration and supports others.
• Committed to providing outstanding client service.

Other Requirements

• Comfortable working both independently and as part of a small, supportive team.
• Able to stay calm and focused during busy periods.
• Willing to “go the extra mile” to support colleagues and clients.

Why Join Cripps

At Cripps, we believe our people make the difference. Joining our Private Wealth / Family team means working alongside some of the most respected lawyers in the field — supporting high-profile clients through some of life’s most personal and complex moments.

You’ll enjoy a collaborative culture, modern technology, and opportunities to grow your skills and career within a leading UK law firm.

You'll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another.

At Cripps, our purpose is to make a positive and lasting difference. It’s why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities.

Find out more here. Certified B Corporation™ | Cripps.

Cripps LLP, Number 22, Tunbridge Wells, Kent, United Kingdom