Learning & Development Manager: Elevate Service & Growth

Foxhills; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious establishment in the hospitality sector is seeking a Learning & Development Manager to lead training initiatives aimed at developing staff and enhancing service quality. You will coordinate various training programs, oversee compliance with health and safety regulations, and drive engagement across departments. The ideal candidate will have significant experience in Learning & Development, a strong understanding of performance service cultures, and proficiency in Learning Management Systems. Competitive benefits offered, including career development opportunities and wellness programs.

Benefits

Competitive salary package

Company pension scheme

Enhanced Company Sick Pay

Career advancement opportunities

Complimentary Country Club Membership

Employee assistance program

Colleague social events

Qualifications

• Previous experience in a Learning & Development or Trainer role.
• Expertise in building performance service cultures.
• Experience with Learning Management Systems.

Responsibilities

• Develop and deliver an in-house training programme.
• Oversee operations leaders in their technical training support.
• Maintain records and provide reports on training.
• Lead the health & safety function of both properties.

Skills

Experience in Learning & Development

Expertise in performance service cultures

High engagement levels

LMS proficiency

Tools

Learning Management Systems

Job description

A prestigious establishment in the hospitality sector is seeking a Learning & Development Manager to lead training initiatives aimed at developing staff and enhancing service quality. You will coordinate various training programs, oversee compliance with health and safety regulations, and drive engagement across departments. The ideal candidate will have significant experience in Learning & Development, a strong understanding of performance service cultures, and proficiency in Learning Management Systems. Competitive benefits offered, including career development opportunities and wellness programs.