Learning & Development Leader

The Cornish Mutual Assurance Company Ltd; Truro; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading insurance provider in Truro is seeking a proactive Learning & Development Leader to design and implement impactful learning strategies. This role is vital for enhancing employee skills that support our mission and objectives. With responsibilities ranging from developing training plans to measuring training effectiveness, the ideal candidate will possess significant leadership experience in Learning & Development. The company offers competitive benefits, a supportive culture, and opportunities for professional growth.

Benefits

35-hour week

Private medical insurance

24 days' holiday, increasing with service

Comprehensive induction programme

Discount on insurance products

Qualifications

• Proven experience in Learning & Development leadership or senior training roles.
• Passion for Learning & Development with strong commitment to own CPD.
• Willingness to study towards related professional qualifications.

Responsibilities

• Developing and delivering our Learning & Development strategy.
• Identifying skills gaps and future capability needs.
• Ensuring compliance with mandatory learning and CPD requirements.

Skills

Learning & Development leadership

Excellent written and verbal communication

Facilitation and coaching skills

Ability to manage multiple projects

Familiarity with digital learning platforms

Education

Related professional qualifications

Job description

From £36,000 depending on skills and experience

Closing Date: 29/12/2025 09:00:00 AM

Summary

We are looking for a proactive and organised Learning & Development Leader, to design, implement and continuously improve learning strategies that support our vision, values and business objectives.

About The Role

Based from our Truro office, our Learning & Development Leader will ensure that all our employees have the skills, knowledge and confidence to deliver exceptional service consistently. The role is pivotal to the successful delivery of Transformation activities across the business.

Skills and Experience

• Proven experience in Learning & Development leadership or senior training roles.
• Passion for Learning & Development with strong commitment to own CPD.
• Excellent written and verbal communication skills.
• Excellent facilitation and coaching skills.
• Ability to manage multiple projects and stakeholders.
• Familiarity with digital learning platforms and e-learning tools.
• Willingness to study towards related professional qualifications.

Responsibilities

• Developing and delivering our Learning & Development strategy.
• Identifying skills gaps and future capability needs, with a particular focus on Transformation activities.
• Supporting in the design of annual training plans and programmes, and maintaining budgets.
• Ensuring compliance with mandatory learning and CPD requirements.
• Taking ownership of our CII Chartered Status and annual renewal.
• Developing coaching frameworks and buddying programmes to enhance post‑training support.
• Measuring and reporting on training effectiveness using feedback, performance metrics and ROI analysis.
• Staying updated on Learning & Development trends and introducing innovative practices.

Additional Information

Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member‑owned business, run for the benefit of our Members (customers) – we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.

As an employer we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.

We value all our employees and offer a number of benefits including:

• 35‑hour week, supporting a great work life balance
• Private medical insurance and income protection cover
• 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays). Plus, the option to ‘buy’ an extra 5 days per year (after a qualifying period).
• Comprehensive induction programme, excellent learning and development opportunities including professional memberships and relevant qualifications.
• Up to 25% discount on selected Cornish Mutual insurance products and access to our exclusive Member discounts on other everyday essentials
• Company events to support social wellbeing.

And many more!

Please write to us detailing how your skills and experience match what we are searching for and why you have chosen to apply for this role. We fill our vacancies as soon as we find people who fit our culture and meet the skills requirements. This means that whilst we may advertise with a closing date, we may offer the role to someone before that date, so we recommend that you apply as soon as possible.

We take our data privacy responsibilities seriously. Full details of how we’ll handle and store your information can be found in ourCandidate Privacy Noticeor in print on request.

We encourage direct applications and only work with carefully selected recruitment partners. We advise that if you are contacted by any agency and wish to verify that a source is legitimate, please [e-mail] before sharing any personal information.

We never accept unsolicited applications from agencies.