Learning and Development Partner

Forge Holiday Group; Chester; On-site; GBP 45,000 - 60,000; Full time

Job summary

A top holiday experience provider in Chester is looking for an experienced Learning & Development Partner. This role focuses on designing engaging training experiences for managers, ensuring they can effectively apply UK employment law in real-world situations. You will create memorable learning opportunities that transform behaviour rather than just ticking boxes. Strong creativity and a background in hospitality or leisure are desired. Join us to innovate in Learning & Development and enhance managerial capabilities.

Benefits

Annual bonus scheme

33 days’ holiday plus extra

Birthday and volunteering days off

Enhanced parental leave

Discounts on stays

Health cash plan

24/7 mental health support

On-site gym

Employee savings scheme

Qualifications

• Experience designing effective learning programs.
• Ability to turn legal jargon into practical tools.
• Skilled in creating engaging learning environments.

Responsibilities

• Design memorable learning experiences for managers.
• Support changes from new employment legislation.
• Develop leadership and management development programs.

Skills

Understanding UK employment law

Confidence in challenging managers

Creativity in learning design

Experience in hospitality or leisure

Job description

Forge Holiday Group overview

Forge Holiday Group creates memorable holiday experiences across the UK. Our people are at the heart of everything we do — from the teams delivering brilliant guest experiences to the managers leading them day in, day out.

We’re growing, evolving and operating in an increasingly complex people landscape. Changes to employment legislation, rising expectations of leaders and the pace of operational life mean how our managers lead matters more than ever.

That’s why this role exists.

Let’s be clear. If your version of L&D is PowerPoint, policies and polite workshops… stop reading now.

Forge Holiday Group is looking for an experienced Learning & Development Partner who wants to blow up boring, turn legislation into confidence, and build leaders who actually know how to lead.

This role exists because we’re done with training that looks good on paper and changes nothing in real life.

What You’ll Actually Do

• You’ll work across Forge Holiday Group designing learning that managers remember, use and talk about.
• You’ll be at the forefront of supporting the changes coming from the Employment Rights Act, making sure managers don’t just hear about new rules — they know how to use them.
• You’ll strip out the legal jargon and turn it into real‑world examples, honest conversations and practical tools that help managers lead confidently through change. No dry compliance. No endless slide decks. Just meaningful, memorable learning that makes managers feel ready for anything.

And beyond compliance? You’ll design leadership and management development that feels human, challenging and energising. The kind that builds courage, accountability and self-awareness — not just confidence.

How You’ll Do It

If it’s boring, broken or box-ticking, it’s up for replacement

You might:

• Scrap the classroom and take learning straight into the operation
• Use real Forge Holiday Group scenarios, role‑play the hard conversations and get uncomfortable (in a good way)
• Build peer learning, challenges, pop-ups or experiences that don’t look like “training”
• Steal ideas from outside L&D, outside hospitality, outside HR altogether

If it works, we’ll back it. If it doesn’t, we’ll learn and move on. Safe ideas are riskier than bold ones here.

This Role Is Not For You If:

• You need a slide deck to feel prepared
• You hide behind policy instead of helping managers think
• You prefer approval over impact
• You want to be told exactly how to do the job

This Role Is For You If:

• You understand UK employment law and know how to make it real
• You’re confident challenging managers and leaders (respectfully)
• You believe learning should change behaviour, not tick boxes
• You’re curious, brave and a bit fed up with “how it’s always been done”
• Experience in hospitality or leisure helps — but mindset beats sector every time.

What We Offer

• Annual bonus scheme linked to company performance.
• 33 days’ holiday (including bank holidays), plus up to 5 extra with long service.
• Birthday day off + 2 volunteering days per year.
• Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
• Discounts on stays with our brands + wellbeing offers.
• Health cash plan & life assurance.
• Training & development opportunities.
• 24/7 mental health support.
• On-site gym and parking at Chester HQ (near train station).
• Employee savings scheme + long service awards.

Inclusion & Belonging: We believe our strength comes from diverse perspectives and experiences. We encourage everyone to bring their authentic self to work, and we actively welcome applicants from all backgrounds. If you need adjustments during the recruitment process, our team will be happy to help.

Why Forge?

Because we’ll trust you. Because we want your ideas. Because innovation here isn’t optional — it’s the job.

If you’ve ever thought “I could do this so much better”… now’s your moment.

Apply now. Bring your boldest ideas. We’re ready.