Learning and Development Coordinator

Suffolk County Council; Bury St Edmunds; On-site; GBP 29,000 - 33,000; Full time

Job summary

A regional government body in Bury St Edmunds is seeking a Learning and Development Coordinator for up to 12 months to provide maternity cover. The role involves efficient administration of the corporate training programme, assisting staff with inquiries, and promoting events. The ideal candidate should be organized, possess good communication and IT skills, and be passionate about learning. Excellent employee benefits and a supportive working environment offer attractive perks and a flexible working model.

Benefits

25 days holiday (increasing to 29 after 5 years)

Generous pension scheme

Life assurance

Flexible working options

Health and Wellbeing initiatives

Discounted leisure membership

Qualifications

• Experience in the field is not essential but a passion for learning is required.
• Ability to manage multiple tasks and responsibilities simultaneously.

Responsibilities

• Provide efficient administration services for the corporate training programme.
• Support staff with inquiries via email, Microsoft Teams, and phone.
• Monitor and run reports from the Learning Management System.

Skills

Good communication skills

Organisational skills

Attention to detail

IT skills

Initiative

Job description

• West Suffolk Council
• Address: Bury St Edmunds, Suffolk IP33 3YU
• Salary: £29,540 - £32,597 per annum pro rata plus excellent employee benefits package
• Hours: 25.5 hours per week
• Contract: Maternity / Paternity Cover for 12 months

• Reference: 0560

Learning and Development Coordinator

West Suffolk Council is looking to recruit a Learning and Development Coordinator.

We are looking for a strong administrator, interested in joining an enthusiastic, dedicated Learning and Development team on a temporary basis for up to 12 months to provide maternity cover.

Responsibilities

As part of our small Learning and Development team your role will provide an effective and efficient administration service, relating to the arranging and delivery of the internal corporate training programme for staff, including managing the delegate booking system, all housekeeping arrangements and subsequent update of individual training records. You will be required to support and guide staff with general enquiries via the general inbox, Microsoft Teams and by telephone.

You will also be responsible for monitoring and running reports as required from our Learning Management System. You will produce course publicity, such as news items and newsletter to promote across the organisation via the intranet and update our events page with course details and support the maintenance of other learning and development pages on the intranet and website.

You will also support our various events and programmes we run throughout the year and be an ambassador for learning for the organisation.

Qualifications

Experience in this field is not essential; however, you should be passionate about learning and developing others, organised, have a good level of communication and IT skills, have attention to detail, the ability to use own initiative and be able to work at pace, whilst managing a number of different tasks and responsibilities simultaneously.

Please refer to the job description and person specification for full details of this exciting opportunity.

Why work for us?

• holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval)

• generous pension scheme – contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26%

• life assurance – a payment of three times your annual salary

• flexible working options to enable work/life balance

• agile working - ability to work in the office and from home

• access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services

• salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary)

• a range of Health and Wellbeing initiatives including an employee assistance programme

• discounted membership at Abbeycroft Leisure centres

• A culture of learning inspiring staff to focus on continuous learning

• modern office accommodation

To find out more

For an informal discussion and further information please call Samantha Knight, L and D Business Partner, on 01638 719334 or email [e-mail]

How to apply

To apply, please visit our website

Closing date

12 pm, 25 January 2026.

Interview date

2 February 2026.

Please note, we are unable to accept CVs, please follow the online application process to apply.

West Suffolk Councilhas been rated in the top 10 district councils for climate action (Climate Scorecards 2023) and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2039.