Lead Spa Therapist - Luxury Wellness & Training

InterContinental Hotels Group PLC; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel and wellness brand in London is seeking a Head Therapist to oversee spa operations and provide training. The ideal candidate will have at least 3 years of experience in luxury spas, strong knowledge in anatomy and beauty therapy, and exceptional customer service skills. Fluency in English is mandatory, with knowledge of additional languages being a plus. Join a diverse and equal opportunity workplace dedicated to providing outstanding wellness experiences.

Qualifications

• At least 3 years experience in luxury spas or health clubs.
• Broad knowledge of massage therapy and beauty therapy.
• Understanding of facial and beauty technology.

Responsibilities

• Ensure operations align with spa standards.
• Provide training to hosts and maintain supply levels.
• Evaluate operations and offer improvement suggestions.

Skills

Spa treatments knowledge

Training experience

Customer service

Hygiene maintenance

Knowledge of beauty products

Fluency in English

Education

High school diploma or equivalent

Hospitality diploma/degree

Qualifications in anatomy and physiology

Job description

A luxury hotel and wellness brand in London is seeking a Head Therapist to oversee spa operations and provide training. The ideal candidate will have at least 3 years of experience in luxury spas, strong knowledge in anatomy and beauty therapy, and exceptional customer service skills. Fluency in English is mandatory, with knowledge of additional languages being a plus. Join a diverse and equal opportunity workplace dedicated to providing outstanding wellness experiences.