Lead Solution Engineer

Greg's List - DC; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm is seeking a Lead Solution Engineer specializing in digital commerce to design innovative solutions for enterprise customers. You'll need extensive experience in B2C platforms, strong technical skills, and the ability to deliver impactful presentations. This role emphasizes collaboration, solution design, and customer engagement, offering opportunities for professional growth in a dynamic environment.

Qualifications

• Significant hands-on experience with B2C digital commerce platforms.
• Strong understanding of commerce and OMS processes.
• Demonstrated ability to deliver tailored live demonstrations.

Responsibilities

• Act as primary advisor for B2C Commerce in strategic sales cycles.
• Translate business requirements into high-quality solution architectures.
• Deliver executive presentations and product demonstrations.

Skills

B2C digital commerce platforms

Solution architecture

Technical consulting

Frontend development (JavaScript, React, HTML, CSS)

Strong communication skills

Tools

Salesforce B2C Commerce

Adobe Commerce

SAP Commerce Cloud

Shopify

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword; it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Lead Solution Engineer – Digital Commerce

We are seeking a Lead Solution Engineer with strong technical expertise in digital commerce. This role requires a blend of technical depth, solution design skills, and business acumen to translate customer goals into innovative, scalable solutions.

The ideal candidate brings a background in software development, solution architecture, or technical consulting within the ecommerce domain, with hands‑on experience implementing or integrating enterprise commerce platforms. Experience with Salesforce B2C Commerce (formerly Demandware) is a plus, but not required.

In this role, you’ll collaborate closely with Account Executives and cross‑functional teams to understand customer requirements, design robust solution architectures, and deliver compelling demonstrations and proofs of concept. You should be comfortable exploring APIs, configuring platforms, and communicating technical concepts clearly to both technical and business audiences.

Candidates with experience in Salesforce technologies or comparable enterprise commerce platforms such as Adobe Commerce, SAP Commerce Cloud, Commercetools, or Shopify are strongly encouraged to apply.

Key Responsibilities

• Act as the primary technical and functional advisor for B2C Commerce in strategic sales cycles, supporting enterprise customers across multiple industries.
• Lead discovery sessions to uncover customer business objectives, technology landscapes, and pain points.
• Translate business requirements into high‑quality solution architectures and implementation roadmaps.
• Design, configure, and customize B2C Commerce demos, including storefront experiences, product catalogs, checkout flows, and OMS integrations.
• Collaborate closely with Product Management, Industry Specialists, and Partner Ecosystem to ensure alignment and deliver an optimal solution recommendation.
• Deliver executive‑level presentations and product demonstrations clearly articulating value and differentiation.
• Guide customers through Commerce Cloud best practices, reference architectures, and implementation considerations.
• Act as a mentor and technical escalation point for junior solution engineers.
• Maintain and expand deep knowledge of commerce, order management, and digital experience solution patterns and market trends.
• Contribute to reusable demo assets, internal enablement, and continuous improvement of the commerce pre‑sales motion.

Required Experience & Skills

• Significant hands‑on experience with B2C digital commerce platforms (Salesforce B2C Commerce highly preferred; SAP Commerce, Adobe Commerce/Magento, Shopify, etc. also considered).
• Strong understanding of commerce and OMS processes, including:
  • Product catalog & pricing models
  • Promotions, personalization, and search
  • Checkout, payment, tax, and fulfillment
  • Order lifecycle and distributed order management
• Frontend development skills (JavaScript, React, HTML, CSS) is highly valued.
• Background in solution architecture, technical consulting, or pre‑sales roles.
• Demonstrated ability to build and deliver tailored live demonstrations in customer‑facing settings.
• Strong communication, storytelling, and executive presentation skills.
• Ability to simplify complex technical concepts and lead stakeholders through solution tradeoffs.
• Collaborative, team‑oriented mindset with a proactive, self‑directed work style.

Preferred Qualifications

• Experience across the broader Salesforce Customer 360 (Service Cloud, Marketing Cloud, Order Management, Experience Cloud, MuleSoft, Data Cloud).
• Familiarity with headless commerce patterns, APIs, microservices, and modern UI frameworks.
• Prior experience at a SaaS vendor, system integrator, or digital agency.
• Salesforce certifications (e.g., B2C Commerce Developer/Architect, Solution Architect, or Application Architect).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

Location

London, England, United Kingdom

Accommodations

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Posting Statement

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