Lead - SOC incident manager

Colt; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global telecommunications company is seeking a Lead – SOC Incident Manager in London. This mid-senior level role involves coordinating responses to cybersecurity incidents and managing communication across business units. The ideal candidate will possess a relevant Bachelor's degree and solid experience in cybersecurity. Benefits include flexible working hours and extensive development opportunities.

Benefits

Flexible working hours

Extensive induction program

Opportunities for further development

Global Family Leave Policy

Employee Assistance Program

Qualifications

• Solid understanding of common threats and attack vectors.
• Experience handling cyber security incidents.
• Ability to communicate complex topics to diverse audiences.

Responsibilities

• Coordinate response efforts to cyber security incidents.
• Act as a bridge between incident responders and IT support teams.
• Perform post-incident analysis and facilitate remediation.

Skills

Network Protocols

Cyber Security Tools/Products

Cyber Security Policy Management

Cyber Security Planning

Cyber Security Risk Management

Education

Bachelor’s degree in Computer Science or related field

Tools

Incident response tools

Logging technologies

SIEM technologies

Job description

Lead – SOC Incident Manager – Colt Technology Services

Colt provides network, voice and data centre services to thousands of businesses worldwide, enabling them to focus on their core objectives while we manage critical infrastructure.

Why we need this role

As the Lead – SOC Incident Manager, you will serve as the primary liaison between Colt's business units and cybersecurity teams, communicating incidents and coordinating responses across the enterprise.

Responsibilities

• Coordinate response efforts to cyber security incidents caused by internal and external threats, reducing impact on Colt and its customers.
• Act as the bridge between SOC incident responders, IT support teams and business groups to ensure consistent incident triage and remediation.
• Build and manage cyber incident tabletop exercises to prepare the organization for potential incidents.
• Perform post‑incident analysis, identifying lessons learned and facilitating tactical and strategic remediation.

Qualifications

• Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field.
• Solid understanding of common threats, penetration/intrusion techniques and attack vectors.
• Experience handling cyber security incidents and other business or IT recovery incidents.
• Ability to explain sophisticated topics to audiences across IT and non‑IT roles.
• Proficiency with incident response tools, logging, and SIEM technologies.
• In‑depth knowledge of security concepts such as cyber attacks, risk management, incident management, and threat management.

Key Skills

• Network Protocols
• Cyber Security Tools/Products
• Cyber Security Policy Management
• Cyber Security Planning
• Cyber Security Risk Management
• Relevant degree in Computer Science, Information Security, or related field.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people thrive. We welcome people with diverse backgrounds and experiences, regardless of gender identity, sexual orientation, race, religion, disability, neurodiversity, age, or other protected characteristics.

Recent Initiatives

• Signed the UN Women Empowerment Principles guiding our Gender Action Plan.
• Trained 60 (and growing) Colties to be Mental Health First Aiders.
• Contact a member of our recruitment team for adjustments to the recruitment process.

Benefits

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

Career Impact

At Colt, you’ll make a difference. We empower people to create intelligent solutions that connect people, cities, businesses, and ideas. Join us to help change the world for the better.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Industry

Telecommunications

Location

London, England, United Kingdom

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