Lead Quality & Compliance for Major Contract (Hybrid)

Serco Canada Inc; Aldershot; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

A facilities management company is seeking a Lead Quality Contract Representative to oversee quality assurance across MOD Accommodation contracts. This role emphasizes conducting audits, data analysis, and maintaining strong relationships with internal teams and suppliers. Ideal candidates will have experience in quality assurance and strong analytical skills, alongside excellent communication and stakeholder management abilities. The position offers a hybrid working environment and numerous employee benefits.

Benefits

6% employee matched pension contribution

25 days annual leave plus bank holidays

Life assurance policy

Qualifications

• Proven experience in quality assurance or contract management.
• Strong analytical insight with ability to interpret data.
• Effective communicator with stakeholder management experience.

Responsibilities

• Champion Quality Assurance and Continuous Improvement.
• Conduct audits, inspections, and assurance sampling.
• Analyze trends from audits, inspections, and customer feedback.

Skills

Quality assurance experience

Analytical skills

Advanced Excel skills

Stakeholder management

Communication skills

Organizational skills

Job description

A facilities management company is seeking a Lead Quality Contract Representative to oversee quality assurance across MOD Accommodation contracts. This role emphasizes conducting audits, data analysis, and maintaining strong relationships with internal teams and suppliers. Ideal candidates will have experience in quality assurance and strong analytical skills, alongside excellent communication and stakeholder management abilities. The position offers a hybrid working environment and numerous employee benefits.