Lead Product Manager - Payments

Cleo; United Kingdom; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A fintech startup in the UK is looking for a Lead Product Manager to oversee product strategy for payments. The role involves collaboration with engineers and data scientists to enhance user experiences. Ideal candidates have extensive product management experience and a passion for improving financial lives. Competitive compensation and the option for hybrid work arrangements are offered.

Benefits

Competitive compensation package

Flexible work arrangements

Company-wide performance reviews

Generous annual leave

Private medical insurance

Mental health support

Qualifications

• Must have experience building highly technical products.
• Experience in credit risk or data science-driven features is a plus.
• Must be able to work closely with developers and tech leads.

Responsibilities

• Lead the product strategy for Cleo's payments experiences.
• Collaborate with ML engineers and data scientists to launch new products.
• Define and track success metrics related to customer engagement.

Skills

Extensive product management experience

Experience with machine learning modelling

Proficiency in systems thinking

Strong prioritisation skills

Collaborative leadership style

Ability to communicate product decisions

Creativity in product challenges

High energy and ownership mindset

Passion for improving users' financial lives

Job description

Overview

Lead Product Manager - Payments at Cleo. You will work closely with a cross-functional squad of engineers, designers, data scientists, analysts and writers on areas focused around building our understanding of user data and payments experiences.

About Cleo: At Cleo, we're not just building another fintech app. We're on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket.

What you’ll do

• Leading the product strategy for Cleo’s payments experiences
• Collaborating with ML engineers, data scientists and analysts to launch key new products with a global focus
• Defining and tracking success metrics related to customer engagement, retention, and financial well-being
• Prioritising high-impact opportunities and focusing your squad on what matters most
• Translating complex data capabilities (e.g. LLMs and ML models) into intuitive user experiences
• Ensuring your squad is aligned and involved in product direction and key decisions
• Continually iterating on the product based on user insights, data, and testing outcomes

What we’re looking for

• Extensive product management experience, building highly technical products
• Experience with machine learning modelling, Credit Risk or data science-driven features
• Proficiency in systems thinking and ability to work with developers and tech leads daily
• Strong prioritisation skills with the ability to focus your team on impactful work
• Collaborative and inclusive leadership style with a track record of empowering cross-functional teams
• Ability to clearly communicate product decisions and trade-offs to stakeholders
• Creativity in approaching product challenges and rethinking how people manage their finances
• High energy and ownership mindset with a focus on driving measurable outcomes
• Passion for building tools that improve users’ financial lives through engaging, meaningful conversations

What you get

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to quarterly OKR planning cycles
• Work at a fast-growing tech startup backed by top VC firms
• A clear progression plan and the opportunity to grow by leading others and owning impact
• Flexibility to balance work with personal needs
• Possibility to work from a globally distributed team with hybrid or remote arrangements

Other benefits

• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for promotions
• Vast benefits including 25 days annual leave, pension, private medical/dental/life insurance, parental leave, sabbatical after 4 years, mental health support
• OpenAI subscription and other wellness initiatives

Welcoming Everyone

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

Disclaimer

By submitting this application, you confirm that the information provided is true to the best of your knowledge and you consent to the processing of your personal data in accordance with Cleo's Candidate Privacy Notice.