Lead Premium Store: Elevate Customer Experience

Läderach (Canada) Inc; Broadgate; On-site; GBP 28,000 - 36,000; Full time

Job summary

A premium chocolate company in Broadgate is seeking a motivated Store Manager Assistant to support the Store Manager and manage store operations. The ideal candidate has experience in luxury retail, a passion for customer interaction, and a drive for results. Responsibilities include leading the sales team, ensuring compliance with health standards, and creating an outstanding customer experience. This role offers a bonus scheme, career opportunities, and generous discounts on products.

Benefits

Bonus scheme

Generous product discounts

In-house training

Chocolate at work

Qualifications

• Experience in a similar role in premium or luxury retail.
• Ability to motivate, mentor, and train a sales team.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Support Store Manager and manage store in their absence.
• Create an engaging in-store customer experience.
• Ensure health and safety regulations are observed.

Skills

Customer interaction

Team leadership

Retail KPIs understanding

Problem-solving

Organizational skills

Multitasking

MS Office proficiency

Verbal communication

Tools

POS systems

Job description

A premium chocolate company in Broadgate is seeking a motivated Store Manager Assistant to support the Store Manager and manage store operations. The ideal candidate has experience in luxury retail, a passion for customer interaction, and a drive for results. Responsibilities include leading the sales team, ensuring compliance with health standards, and creating an outstanding customer experience. This role offers a bonus scheme, career opportunities, and generous discounts on products.