Lead Convenience Store Operations

Sainsbury's Supermarkets Ltd; Nottingham; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading UK supermarket is seeking a Customer and Trading Manager for its Nottingham location. The role requires strong leadership skills to manage daily store operations, ensuring exceptional customer service and team performance. Responsibilities include overseeing all store activities, meeting KPIs, and coaching staff to deliver high standards. This position provides a competitive salary and a range of benefits that promote wellbeing and professional development.

Benefits

10% discount off shopping

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension contribution matching

Share scheme

Wellbeing support

Cycle to Work scheme

Gym membership offers

Qualifications

• Experience in a fast-paced, operational environment.
• Ability to coach a team to deliver excellent customer service.
• Experience of managing disciplinaries and performance issues.

Responsibilities

• Run the store daily, being the only manager responsible.
• Ensure efficient and safe customer service.
• Manage store performance and team capability.

Skills

Previous line management responsibilities

Brilliant customer service

Managing performance and capability

Operational leadership skills

Demonstrated success in meeting KPIs

Job description

A leading UK supermarket is seeking a Customer and Trading Manager for its Nottingham location. The role requires strong leadership skills to manage daily store operations, ensuring exceptional customer service and team performance. Responsibilities include overseeing all store activities, meeting KPIs, and coaching staff to deliver high standards. This position provides a competitive salary and a range of benefits that promote wellbeing and professional development.