Lead Beauty Concierge: Makeup Artist & Client Experience

Selfridges; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail store in Birmingham is seeking a Beauty Concierge Lead Makeup Artist to deliver exceptional customer service and manage a unique client base. This role requires a strong emphasis on sales and training of staff to ensure product knowledge is shared effectively. The successful candidate will uphold store standards, tackle various challenges, and showcase leadership in a collaborative environment. This permanent position offers a competitive salary and benefits, with a closing date for applications set for January 14, 2026.

Benefits

Competitive salary

Employee benefits

Qualifications

• Target-driven, with experience in sales and customer relationship management.
• Excellent communication skills for delivering brand training.
• Knowledge of competitors and retail standards.

Responsibilities

• Deliver exceptional service and effectively manage complaints.
• Train and motivate colleagues to drive sales.
• Maintain stock and uphold brand standards.

Job description

A leading retail store in Birmingham is seeking a Beauty Concierge Lead Makeup Artist to deliver exceptional customer service and manage a unique client base. This role requires a strong emphasis on sales and training of staff to ensure product knowledge is shared effectively. The successful candidate will uphold store standards, tackle various challenges, and showcase leadership in a collaborative environment. This permanent position offers a competitive salary and benefits, with a closing date for applications set for January 14, 2026.