L2 IT Infra Engineer — Cloud, Network & Security Expert

RMSI Pvt. Ltd.; Reading; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading IT Services company in the United Kingdom seeks an L2 IT Infrastructure & Managed Services Engineer. This role involves providing advanced technical support across server, network, cloud, security, and end-user technologies. Responsibilities include managing Windows and Linux servers, troubleshooting network issues, implementing IT security controls, and providing desktop support. Ideal candidates should have strong communication skills and a customer-oriented mindset, along with experience in relevant technologies.

Qualifications

• Strong knowledge of Windows/Linux server administration with experience in installation, configuration, and troubleshooting.
• Good understanding of network infrastructure at a CCNA level.
• Experience with cloud environments such as Azure or AWS is necessary.

Responsibilities

• Manage and support Windows & Linux servers in a managed services environment.
• Troubleshoot L2-level network issues and manage VLANs, STP, ACLs.
• Implement security controls and respond to security alerts.

Skills

Windows/Linux server administration

Networking fundamentals (CCNA-level)

Cloud infrastructure handling

Troubleshooting ITIL practices

Customer-oriented mindset

Tools

ServiceNow

ManageEngine

Microsoft 365

Azure

AWS

Job description

A leading IT Services company in the United Kingdom seeks an L2 IT Infrastructure & Managed Services Engineer. This role involves providing advanced technical support across server, network, cloud, security, and end-user technologies. Responsibilities include managing Windows and Linux servers, troubleshooting network issues, implementing IT security controls, and providing desktop support. Ideal candidates should have strong communication skills and a customer-oriented mindset, along with experience in relevant technologies.