KFC - Assistant Manager

Welcome Break Ltd; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading motorway service operator is seeking an Assistant Manager in Newcastle upon Tyne to support the Unit Business Manager and enhance customer service. Ideal candidates will have supervisory experience, strong people management skills, and a passion for delivering exceptional customer experiences. The role offers competitive pay, bonuses, and a variety of benefits including discounts and training opportunities. Evening and weekend availability is required.

Benefits

Competitive salary plus bonus

£10 on shift meal allowance

30 days’ holiday increases with service

Employee discounts (50% off onsite brands)

My Welcome Break discounts

Contributory pension after 3 months

Structured career path and bespoke training

Free on-site parking

Generous discounts on hotel rooms for family

Qualifications

• Applicants must be 18 years of age or over.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Drive sales and profitability.
• Provide people management and support team development.

Skills

Experience in a supervisor or management role in customer service

Passionate about delivering great customer service

Good people manager who can motivate others

Multi-tasker able to juggle a range of tasks

Business-minded and focused on delivering profitable sales growth

Ambition to develop management career

Job description

Keele, Newcastle-Under-Lyme, S, United Kingdom, ST5 5HG

Job ID: 127200

Team: KFC (TMKF)

Job Type: Permanent

Competitive pay + bonus and on-shift meal allowance.

Fantastic benefits & discounts, free parking & great career opportunities

Please note - the successful candidate will be required to work evenings and weekends.

Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

A Welcome Break Assistant Manager would ideally:

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service.
• Be a good people manager who can motivate others and lead by example.
• Be a true multi-tasker able to juggle a range of tasks.
• Be business-minded and focused on delivering profitable sales growth.
• Have ambition to develop their management career.

Key benefits for Assistant Managers:

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.