Keyholding & Response Operations Leader

TMS Protection Ltd; Maidstone; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading security firm in Maidstone is seeking a Keyholding and Response Manager to lead operational teams and ensure high service standards. This role requires proven management experience in the security industry and a valid UK driving licence. Key responsibilities include team leadership, operational compliance, and managing client relationships. The position offers competitive benefits and opportunities for professional development in a growth-oriented environment.

Benefits

Competitive salary

Professional development opportunities

Engaged team environment

Qualifications

• Proven experience in a security management role with references.
• Valid UK manual driving licence with a clean record.
• Willingness for national and international travel as needed.

Responsibilities

• Lead and manage Keyholding and Control Room teams.
• Develop work schedules to meet demand fluctuations.
• Maintain operational compliance and ongoing team training.
• Coordinate travel responsibilities using company vehicles.
• Support national and international customer needs.

Skills

Leadership skills

Communication skills

Problem-solving

Adaptability

Job description

A leading security firm in Maidstone is seeking a Keyholding and Response Manager to lead operational teams and ensure high service standards. This role requires proven management experience in the security industry and a valid UK driving licence. Key responsibilities include team leadership, operational compliance, and managing client relationships. The position offers competitive benefits and opportunities for professional development in a growth-oriented environment.