Key Account Support

Bucks Skills Hub; Marlow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading skills provider in Marlow is seeking a Key Account Support to manage customer orders and maintain account data. You will negotiate with customers, prepare management reports, and collaborate with teams to meet account requirements. The ideal candidate is self-motivated, has at least 1 year of sales experience, and possesses strong Excel skills. Benefits include private medical insurance, generous holidays, and a supportive work culture.

Benefits

Free on-site parking

Non-contractual work-from-home option

25 days holiday + bank holidays

Private Medical & Dental Insurance

Employee Assistance Program

Qualifications

• 1+ years of experience in a sales environment.
• Strong proficiency in Excel and general computer literacy.
• Excellent written and verbal communication skills.

Responsibilities

• Manage weekly customer orders and review stock status.
• Negotiate with customers to resolve account-related issues.
• Maintain and update master account data information.
• Prepare and deliver monthly management reports.

Skills

Self-motivated

Proficiency in Excel

Excellent communication

Organised approach

Problem-solving skills

Multi-tasking ability

Detail-oriented

Job description

This job opportunity has been provided by Reed.co.uk

Key Account Support

Are you ready to take your career to the next level? This is your opportunity to work in a dynamic and challenging National Account environment with a first-class product and sales team. At a time of significant company growth, you’ll have countless opportunities to excel; both personally and with your assigned national accounts.

Why Join Us? – Our Benefits

At TTi, we know our are the key to our success. That’s why we offer a comprehensive benefits package, including:

• Free on-site parking at the office
• Non-contractual work-from-home option (after successful completion of first 3 months)
• 25 days holiday + bank holidays
• Private Medical & Dental Insurance
• Group Life Assurance Benefits
• Discounted Milwaukee, Ryobi & VAX products
• Access to our TTi Benefits Hub with discounts at major retailers
• Support towards Eye Sight Tests for DSE use
• On-site restaurant and coffee shop
• Employee Assistance Program – confidential 24/7 helpline for wellbeing support

Key Responsibilities

• Manage weekly customer orders and review stock status.
• Negotiate directly with customers to resolve account-related issues, including fines for stock availability.
• Maintain and update master account data information.
• Prepare and deliver monthly and quarterly management reports, including standardized sales performance analysis.
• Collaborate with cross-functional teams (supply chain, warehouse, and customer service) to ensure compliance with account-specific requirements and regulations.
• Communicate relevant updates to all departments to meet account expectations effectively.
• Support the day-to-day management of assigned accounts.
• Assist with project management.
• Carry out any ad-hoc tasks as required by your Line Manager.

Skills & Experience

• Highly self-motivated with the ability to work independently, including occasional travel to customer head offices (when required).
• Minimum of 1 year’s experience in a sales environment.
• Strong proficiency in Excel and general computer literacy.
• Excellent written and verbal communication skills.
• Organised with a methodical approach.
• Able to solve problems in a timely manner and work to deadlines.
• Able to multi-task effectively, working concurrently on several projects.
• Detail-oriented and enjoy analysing issues and finding the right approach.
• Able to direct, interact, and negotiate with colleagues from multiple departments.