Key Account Manager

sennder GmbH; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading freight forwarding company in Manchester seeks a Key Account Manager to expand customer relationships and drive market share growth. The ideal candidate has at least 6 years in sales or account management and strong negotiation skills. Join a dynamic team focused on revolutionizing road freight logistics with a supportive culture and opportunities for professional growth.

Benefits

Performance bonuses

Equity options

Mental wellbeing programs

Healthy snacks in the office

Qualifications

• Minimum 6 years of experience in sales and/or account management.
• Strong track record managing shipper portfolios and delivering measurable results.
• Ability to travel up to 30% domestically and internationally.

Responsibilities

• Expand relationships across customer supply chain.
• Manage an active opportunity pipeline to drive market share growth.
• Conduct financial reviews and implement solutions for improvement.

Skills

Sales experience

Account management

Negotiation skills

Data-driven approach

Communication skills

Job description

Key Account Manager – sennder

Location: Manchester, England, United Kingdom

sennder is Europe's Leading Digital Freight Forwarder. In a traditional industry, we are moving fast and focusing on the digitalization and automation of road logistics. We are building an ecosystem that is leading the industry into the 21st century. We are a growing team looking for a Key Account Manager to help us on our journey to revolutionize road freight logistics. The role is located in our Manchester office.

What You Will Do

• Expand relationships across departments in the customer supply chain.
• Leverage SME networks for product and service line opportunity development.
• Manage an active opportunity pipeline to drive market share growth.
• Conduct business reviews to identify new growth opportunities using data insights.
• Utilize strategic negotiation for complex pricing discussions with customers.
• Analyze customer data to create viable supply chain solutions collaboratively.
• Represent digital solutions through technology and analytics application.
• Advocate for customer needs within the organization to ensure proper resource alignment.
• Conduct financial reviews and implement solutions for process improvement and cost avoidance.
• Ensure adherence to AR processes and manage customer feedback proactively.

What We Are Looking For

• Minimum 6 years of experience in sales and/or account management.
• Strong track record managing shipper portfolios and delivering measurable results related to the limited business operations being transitioned.
• Proven high performance in the past year.
• Ability to travel up to 30% (domestically and internationally).
• Demonstrates and drives a data‑driven approach.
• Demonstrated influencing, negotiation, collaboration, communication and presentation skills.
• Proven track record of delivering measurable financial results through sales or account management solutions.
• Values a diverse and inclusive work environment.

Why Choose sennder

We believe in empowering our people to grow beyond their limits, embrace challenges, and create solutions that drive our collective success. Our culture thrives on entrepreneurial spirit, resilience, and collaboration. Dynamic Scale‑Up: sennder is at a pivotal stage – transitioning from a scale‑up to a sustainably growing company. Joining us means being part of an ambitious, international team of talented individuals who value teamwork as much as bold thinking.

Put Your Stamp on the Industry: We operate in a complex and ever‑changing industry where your ideas and efforts have tangible, transformative impact. This is your chance to be hands‑on in creating sustainable, meaningful solutions that help businesses thrive.

Employee Well‑Being: We make mental wellbeing and engagement a priority through initiatives like our sennCare program, a partnership with Nilo (global wellbeing platform), and regular satisfaction surveys via Culture Amp. And most importantly, work alongside people who truly care about you as a person.

Your Growth, Rewarded: We believe in rewarding our team for their commitment and contributions to our long‑term success. Our compensation package may include performance bonuses, referral rewards, or equity that align with our goal of building a thriving company together. We're excited to grow with you!

Vibrant Workspaces: Our offices are equipped with healthy snacks, focus zones, and social areas to keep you energized and connected. Highlights include a slide in our Wroclaw office and a sunny rooftop terrace in Berlin, Amsterdam, and Milan. We also enjoy coming together regularly, from monthly aperitivos to spontaneous team moments.

If you don’t meet every requirement, we still encourage you to take a chance and apply. Bring your authentic self and help us shape the future of logistics in Europe.

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Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Truck Transportation

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