Junior ServiceNow Administrator – IT Apprentice

London Insurance Life; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading insurance group is seeking a motivated IT Apprentice to support the ServiceNow platform's development and maintenance. This role offers exposure to both technical and non-technical aspects, with responsibilities including daily support, monitoring system health, and collaborating with external partners. Candidates should have some technical experience with ServiceNow, strong analytical skills, and a curious mindset. Competitive salary and training opportunities are provided, making it an excellent start for a career in IT Service Management.

Benefits

Healthcare provision

Wellbeing offers

Competitive salary

Generous pension

Qualifications

• Some experience with the ServiceNow platform in a technical capacity.
• Curious mindset focused on automation and best practices.
• Strong analytical and problem-solving skills.

Responsibilities

• Support delivery of the strategic roadmap for the ServiceNow platform.
• Provide day-to-day support for the platform.
• Monitor system performance and health.

Skills

Experience with ServiceNow

Analytical skills

Problem-solving skills

Communication skills

Attention to detail

Education

High School Diploma or equivalent

Job description

A leading insurance group is seeking a motivated IT Apprentice to support the ServiceNow platform's development and maintenance. This role offers exposure to both technical and non-technical aspects, with responsibilities including daily support, monitoring system health, and collaborating with external partners. Candidates should have some technical experience with ServiceNow, strong analytical skills, and a curious mindset. Competitive salary and training opportunities are provided, making it an excellent start for a career in IT Service Management.