Junior Presales Support Specialist

Westcoast Limited; Theale; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT distribution firm based in Theale is seeking a Presales professional to support sales and internal teams. The role requires strong communication skills and a passion for technology. You will manage customer requests, maintain technical certifications, and contribute to business strategy. This opportunity offers generous benefits and growth possibilities, including training and development programs, making it an excellent choice for those looking to advance in the IT sector.

Benefits

25 days of holiday

Employee referral bonuses

Access to wellbeing services

Fully equipped gym available 24/7

Qualifications

• Passion for technology and how it works.
• Ability to learn quickly and have a logical approach.
• Comfortable dealing with customers over the phone.

Responsibilities

• Provide accurate responses to customer requests within SLA.
• Qualify customer requests and ensure all information is provided.
• Manage configuration tools and processes.
• Support the Sales team with pricing and tools.

Skills

Problem solving

Advanced communication skills

Ability to work independently

Positive attitude

Knowledge of Word and Excel

Methodical approach

Job description

A leading IT distribution firm based in Theale is seeking a Presales professional to support sales and internal teams. The role requires strong communication skills and a passion for technology. You will manage customer requests, maintain technical certifications, and contribute to business strategy. This opportunity offers generous benefits and growth possibilities, including training and development programs, making it an excellent choice for those looking to advance in the IT sector.