Junior Client Support & Benefits Administrator

Mercer; Bristol, Birmingham, Chichester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global leader in employee benefits seeks Trainee Client Support Administrators in Bristol. You'll work in a varied client support role, assisting with employee benefits management. Ideal candidates will have 5 GCSEs including English and Maths, client-facing experience, and knowledge of Microsoft applications. This full-time position offers excellent career mobility and a comprehensive training program.

Benefits

Comprehensive training program

Career development opportunities

Apprenticeship with qualification

Qualifications

• Experience in a client/customer facing role, preferably in retail or hospitality.
• Excellent planning and organisation skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide account support for clients' employee benefits.
• Gather, organise and analyse data for client schemes.
• Respond to client and provider queries.

Skills

Client/customer facing experience

Microsoft applications (Excel, Word, Outlook)

Written and oral communication skills

Planning and organisation skills

Education

5 GCSEs at Grades 9–4 (including English & Maths)

Job description

A global leader in employee benefits seeks Trainee Client Support Administrators in Bristol. You'll work in a varied client support role, assisting with employee benefits management. Ideal candidates will have 5 GCSEs including English and Maths, client-facing experience, and knowledge of Microsoft applications. This full-time position offers excellent career mobility and a comprehensive training program.