IT Technician Michael Dyson Associates Ltd

Notjustlabcoats; Honley; On-site; GBP 24,000; Full time

Job summary

A prominent construction consultancy in Honley seeks an IT Technician to provide support in a busy office. Responsibilities include assisting with hardware/software issues, managing IT systems, and training provided. The ideal candidate should have experience with Windows 11 and Microsoft 365, along with strong problem-solving and communication skills. The role offers a supportive environment with opportunities for professional development and a comprehensive benefits package, including a contributory pension scheme and generous leave options.

Benefits

Up to 30 days annual leave plus bank holidays

Bonus schemes

Contributory pension scheme

Fully funded training programme

Social & team building events

Qualifications

• Experience working in an IT Technician role.
• Ability to prioritize workload and adapt to tasks.
• A driving license is preferable but not essential.

Responsibilities

• Provide IT support to staff on hardware and software issues.
• Assist in managing IT hardware and software databases.
• Support users working from home.

Skills

Technical knowledge of software and hardware

Problem-solving skills

Good communication skills

Experience with Windows 11

Experience with Microsoft 365

Familiarity with Microsoft Excel

Hands-on approach to learning

Tools

MS Teams

Zoom

Job description

Up to £24,000 plus excellent benefits

“Our staff are our most valuable asset”

About us

Michael Dyson Associates Ltd is an established, successful and prominent multi-disciplinary construction consultancy providing a comprehensive range of professional services to the housing sector. Established in 1980 we have over forty years of wide-ranging experience working with clients throughout the UK.

The Role

Based at our modern Head Office in Honley, Holmfirth this is a fantastic opportunity for an IT Technician. The successful candidate will be required to support our IT Manager with internal IT support calls, miscellaneous tasks and project assistance within a busy Construction Consultancy.

Ideal candidates require some technical knowledge of software and hardware on various platforms and a logical problem-solving approach. Need experience with Windows 11 & Microsoft 365 in a server/client environment, and Microsoft Excel, Word & Teams applications. Server, SQL database, AI and Apple products knowledge would be preferable but not essential.

• To provide IT support to staff, assisting them with hardware, software, desktop applications and communications problems.
• Support users working from home
• Assist in managing IT hardware and software databases
• Manage backups of the IT systems
• Assist in benchmarking for various IT services used
• Once trained, assist in downloading completed survey information and updating address lists for the Asset Management Team
• Once trained, assist Project Managers in creating survey forms, managing survey data, and running reports

Ideal Candidate

• Experience working in an IT Technician role
• Technical knowledge of software and hardware in an office environment
• Windows 11 & MS 365 experience
• Familiarity with MS Excel.
• Experience with conference systems/software such as MS Teams, Zoom, etc.
• A ‘can do’ and obliging attitude.
• Ability to prioritise workload & flexible working approach to completing tasks
• Good timekeeping skills
• Good communication skills
• Problem-solving skills
• Hands-on approach to learning
• A driving licence is preferable but not essential

Why join us?

• Be part of a modern, growing, forward-thinking consultancy
• On-the-job training provided
• Up to 30 days annual leave plus bank holidays
• 9-day fortnight rota option for flexible work/life balance opportunities
• Bonus schemes
• 3-5% Contributory pension scheme & four times salary life assurance
• Regular performance and salary reviews to ensure our people progress in their careers
• Payment of Professional Institute training/examination fees/ subscription fees
• Excellent fully funded training programme with regular in-house CPD events to support career development
• Fun social & team building events organised & paid for by the company

We actively encourage and fully support, both financially & professionally, continued professional development; priding ourselves on fully supporting our employees in achieving their career goals and ambitions.

Michael Dyson Associates Ltd is committed to equal opportunity and diversity and welcomes applications from all sectors of the community.

How to apply

Apply via our website to upload a CV & covering letter along with details of your current and anticipated remuneration package. NO AGENCIES PLEASE