IT Support Technician - Fully Funded Training & Growth

ISC group; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in Manchester is seeking an experienced IT Support Technician to enhance its IT services. The ideal candidate will provide first line technical support to staff and students, ensuring the smooth operation of IT systems. Applicants should have experience with Windows 10/11 and Microsoft Office. The role offers opportunities for professional development and training, along with a commitment to delivering high-quality IT support in a progressive educational environment.

Benefits

Fully funded technical training

Ongoing professional development

Clear opportunities for progression

Qualifications

• Experience in providing first line technical support.
• Ability to install, configure, and maintain hardware and software.
• Skill in supporting network operations and diagnosing issues.

Responsibilities

• Provide timely and effective helpdesk support.
• Assist users with technical queries and offer basic training.
• Help maintain system security and efficiency.

Skills

Customer service orientation

Technical support

Windows 10/11 experience

Microsoft Office proficiency

Job description

A leading educational institution in Manchester is seeking an experienced IT Support Technician to enhance its IT services. The ideal candidate will provide first line technical support to staff and students, ensuring the smooth operation of IT systems. Applicants should have experience with Windows 10/11 and Microsoft Office. The role offers opportunities for professional development and training, along with a commitment to delivering high-quality IT support in a progressive educational environment.