IT Support Project Coordinator

Sizewell C Company; Bristol; Hybrid; GBP 54,000; Full time

Job summary

A leading energy firm in the UK is seeking an IT Support Project Coordinator to enhance Workplace IT Services. This hybrid role is based in Bristol and involves project coordination, IT operations support, and asset management, fostering skills in a dynamic environment. The ideal candidate has an IT background, experiences in IT support, and familiarity with ITSM tools. The package includes a competitive salary of £54,000, potential bonuses, and various customizable benefits such as gym memberships and vehicle leasing.

Benefits

Flexible benefits package

Electric vehicle leasing

Discounted gym membership

Life assurance

Tech vouchers

Experience days

Qualifications

• Background in IT, Computer Science, Engineering or a related field.
• Established experience working in IT support.
• Experience with IT Workplace Services and end-user support.
• Familiarity with ITSM tools such as ServiceNow or Jira.
• Basic project management skills including planning and risk tracking.
• Ability to document processes and analyze service performance.
• Understanding of ITIL principles.

Responsibilities

• Supporting daily IT operations for EPR-E users.
• Coordinating projects across Workplace IT Services.
• Monitoring incidents, service requests, and performance indicators.
• Maintaining user and technical documentation.
• Managing IT assets including laptops, phones, and printers.
• Acting as a communication link between UK and France support teams.
• Supporting onboarding, training, and change management activities.
• Ensuring compliance with IT governance and cybersecurity standards.

Skills

IT Support

Problem Solving

Communication

Project Management

ITIL Principles

Education

Background in IT, Computer Science, or Engineering

Tools

ServiceNow

Jira

Job description

The Opportunity

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

Ready to shape how our teams work with technology every day? Motivated by improving IT services and supporting engineering projects that power the future? At EDF, Success is Personal, and in this role you’ll help deliver dependable services that keep our people moving.

As an IT Support Project Coordinator, you’ll help strengthen our Workplace IT Services, working in our EPR-e team supporting the Hinkley Point C and Sizewell C programmes and contributing to the systems helping EDF move towards An Electric Britain.

Alongside a competitive salary and potential for an annual bonus, this is a hybrid role based at the Aztec West office in Bristol. You’ll work with teams across the UK and France while growing your skills in a supportive environment.

You’ll build your capability in IT support, documentation quality, project coordination and asset management. You’ll also help with service reporting, onboarding, change management and process improvements as we continue our journey towards An Electric Britain.

Who You Are

We’re looking for an IT Support Project Coordinator who enjoys solving problems and working across teams to improve IT services. Experience and skills you’ll bring include…

• Background in IT, Computer Science, Engineering or a related field
• Established experience working in IT support
• Working with IT Workplace Services and end‑user support
• Using ITSM tools such as ServiceNow or Jira
• Basic project management skills including planning and risk tracking
• Documenting processes and analysing service performance
• Understanding ITIL principles

What You’ll Be Doing

• Supporting daily IT operations for EPR‑E users
• Coordinating projects across Workplace IT Services
• Monitoring incidents, service requests and performance indicators
• Maintaining user and technical documentation
• Managing IT assets including laptops, phones, printers and network equipment
• Acting as a communication link between UK support teams and technical teams in France
• Supporting onboarding, training and change‑management activity
• Ensuring compliance with IT governance and cybersecurity standards

Pay, Benefits and Culture

Alongside a salary of £54,000 and potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

#SuccessIsPersonal #EDFcareers #LI-Hybrid #DestinationNuclear

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

Ready to shape how our teams work with technology every day? Motivated by improving IT services and supporting engineering projects that power the future? At EDF, Success is Personal, and in this role you’ll help deliver dependable services that keep our people moving.

The Opportunity

As an IT Support Project Coordinator, you’ll help strengthen our Workplace IT Services, working in our EPR-e team supporting the Hinkley Point C and Sizewell C programmes and contributing to the systems helping EDF move towards An Electric Britain.

Alongside a competitive salary and potential for an annual bonus, this is a hybrid role based at the Aztec West office in Bristol. You’ll work with teams across the UK and France while growing your skills in a supportive environment.

You’ll build your capability in IT support, documentation quality, project coordination and asset management. You’ll also help with service reporting, onboarding, change management and process improvements as we continue our journey towards An Electric Britain.

Who You Are

We’re looking for an IT Support Project Coordinator who enjoys solving problems and working across teams to improve IT services. Experience and skills you’ll bring include…

• Background in IT, Computer Science, Engineering or a related field
• Established experience working in IT support
• Working with IT Workplace Services and end‑user support
• Using ITSM tools such as ServiceNow or Jira
• Basic project management skills including planning and risk tracking
• Documenting processes and analysing service performance
• Understanding ITIL principles

What You’ll Be Doing

• Supporting daily IT operations for EPR‑E users
• Coordinating projects across Workplace IT Services
• Monitoring incidents, service requests and performance indicators
• Maintaining user and technical documentation
• Managing IT assets including laptops, phones, printers and network equipment
• Acting as a communication link between UK support teams and technical teams in France
• Supporting onboarding, training and change‑management activity
• Ensuring compliance with IT governance and cybersecurity standards

Pay, Benefits and Culture

Alongside a salary of £54,000 and potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

#SuccessIsPersonal #EDFcareers #LI-Hybrid #DestinationNuclear

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

Why Join Us?

For more than 60 years, nuclear power stations in the UK have been quietly keeping Britain fuelled with massive amounts of home-grown energy.

Our teams up and down the country are proudly continuing to serve the nation – but they also have an eye on the future.

EDF is leading the UK\'s nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C and plans for a new power station at Sizewell C in Suffolk.

Nuclear power is the most reliable, low-carbon energy source currently available to the UK. EDF is playing a key role in the development of nuclear sites, while Hinkley Point C will provide low-carbon electricity to meet 7% of the UK demand. The project is already making a positive impact on the local and national economy as well as boosting skills and education.

We’re not just building new nuclear power stations. We’re developing careers, upskilling generations and creating thousands of employment and apprenticeship opportunities across a variety of skills areas.

It takes a special kind of person to work in the nuclear energy industry and although we have thousands of them there’s always a need for more.

Our industry has a mind-boggling range of opportunities and more jobs, and in more places, than you might think. But it’s also an industry which is changing.

We’re a responsible business and proud to be Britain’s biggest generator of zero carbon electricity. With size, age and experience, we believe we can do even more.