IT Support Analyst

ISC group; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

An educational institution in Buckinghamshire is seeking an IT Support Analyst to ensure the effective operation of IT systems. The role includes troubleshooting complex issues, providing support to staff and students, and ensuring compliance with data protection and cybersecurity standards. Ideal candidates will have a background in IT support, strong troubleshooting skills, and the ability to manage multiple tasks effectively. This position is critical for enhancing IT service delivery in the educational environment.

Qualifications

• Experience in providing IT support in an educational environment.
• Knowledge of data protection, network security, and cybersecurity.
• Strong troubleshooting and technical support skills.

Responsibilities

• Provide day-to-day technical support to staff and students.
• Troubleshoot complex IT issues effectively.
• Ensure compliance with data protection and cybersecurity standards.

Job description

# Pipers Corner School - IT Support Analyst- Location: Buckinghamshire#### SummaryWe are looking for an IT Support Analyst who will be responsible for providing advanced technical support and ensuring the efficient operation of the School’s IT systems. This role involves troubleshooting complex issues, leading support initiatives, and enhancing the overall IT service delivery to staff and students.#### DetailThe primary function of the IT Support Analyst is to provide day to day support, help and guidance to all staff and students within Pipers Corner School. This will also occasionally include parents of our students. This support will always take a priority over other tasks and includes all relevant administration in providing said support, e.g. updating tickets, databases, purchasing systems etc. The role should ensure Data Protection compliance, network security, Cyber security and the seamless integration of the digital tools used in the educational environment.IT Support AnalystPipers Corner School