IT Support

RenDit; Peterborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A technology recruitment agency in Peterborough is looking for candidates for multiple IT Support roles, including 1st, 2nd & 3rd Line Support and IT Service Desk positions. As part of the team, you will provide high-quality technical support and develop IT systems. Excellent troubleshooting and communication skills are essential. Join if you are passionate about IT and ready for your next challenge.

Benefits

Benefits of Employment

Qualifications

• Relevant experience within an IT role (professional or academic).
• Excellent communication and customer service skills.
• Ability to work well under pressure and manage priorities.

Responsibilities

• Provide high-quality technical support to internal and external users.
• Maintain and develop IT systems, networks, and applications.
• Document processes, incidents, and technical changes.
• Contribute to ongoing IT projects, upgrades, and system improvements.

Skills

Troubleshooting

Analytical skills

Problem-solving

Communication

Customer service

Knowledge of Windows

Knowledge of Office 365

Knowledge of Active Directory

Knowledge of networking

Knowledge of cloud platforms

Tools

CompTIA

Microsoft

Cisco

AWS

Job description

RenDit, Peterborough, England, United Kingdom

IT Support – Multiple Opportunities

Location: Peterborough
Salary: £30k + Benefits of Employment (DoE)
Type: Full‑Time, Permanent & Contract Roles

Interaction Recruitment is partnering with forward‑thinking businesses looking to expand their technical teams and support ongoing growth and transformation. We have multiple vacancies across various levels, from entry‑level support roles to senior technical specialists.

Roles Available

• 1st, 2nd & 3rd Line Support
• IT Service Desk & Helpdesk
• Infrastructure & Network Engineers
• Systems Administrators
• Cloud & DevOps Engineers
• Software Developers
• IT Project Support & Technical Coordinators

Key Responsibilities (depending on Role)

• Provide high‑quality technical support to internal and external users
• Maintain and develop IT systems, networks, and applications
• Troubleshoot hardware, software, and connectivity issues
• Contribute to ongoing IT projects, upgrades, and system improvements
• Monitor system performance and ensure high levels of uptime
• Work collaboratively with cross‑functional teams
• Document processes, incidents, and technical changes

About You

• Relevant experience within an IT role (professional or academic)
• Strong troubleshooting, analytical, and problem‑solving skills
• Knowledge of common technologies such as Windows, Office 365, Active Directory, networking, and cloud platforms
• Excellent communication and customer service skills
• Ability to work well under pressure and manage priorities
• Relevant certifications (CompTIA, Microsoft, Cisco, AWS, etc.) are advantageous but not essential

If you're passionate about IT and ready for your next challenge, Interaction Recruitment would love to hear from you. Whether you're just starting your career or looking to move into a senior technical position, we can help you find the right fit.

Contact us if you feel you have a strong IT skillset and are looking for the next step.