IT Solutions Sales & Support Specialist

Totalit; Bedford; On-site; GBP 20,000 - 24,000; Full time

Job summary

A technology services company in Bedford is seeking a Customer Service Representative to create quotes and manage the sales process. The role requires proficiency in Microsoft Office and excellent communication skills. Candidates should have a positive attitude, problem-solving capabilities, and a good sense of humour. This entry-level position offers a full-time employment opportunity with a range of company benefits.

Benefits

28 days annual leave plus 1 day around birthday

Contributory pension scheme

Employee share ownership scheme

Up to 10 days of relevant training per year

Tailored development plan

High-performance computers

Modern workplace with breakout areas

Qualifications

• Experience in a team-driven environment, capable of working independently.
• Ability to juggle multiple tasks and prioritise effectively.
• Good knowledge of IT & Telecoms products is a considerable advantage.

Responsibilities

• Create quotes for existing clients across Hardware, Software, and Managed Services.
• Manage the entire sales process from identifying opportunities to finalising sales orders.
• Work closely with the team to ensure accurate and timely quotes.

Skills

Proficient in Microsoft Word

Excellent communication skills

Time management skills

Strong organisational skills

Problem-solving capabilities

Customer service experience

Tools

Microsoft Office

Job description

A technology services company in Bedford is seeking a Customer Service Representative to create quotes and manage the sales process. The role requires proficiency in Microsoft Office and excellent communication skills. Candidates should have a positive attitude, problem-solving capabilities, and a good sense of humour. This entry-level position offers a full-time employment opportunity with a range of company benefits.