IT Manager

Northern Ireland Water Limited; Lisburn; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading infrastructure solutions provider based in Lisburn, Northern Ireland, is seeking an IT Manager to oversee its entire technology environment. You will be responsible for IT strategy, systems management, and ensuring effective communication across all teams. The role offers a salary range of £50,000–£60,000, along with pension and healthcare benefits. The ideal candidate should have a strong IT background and experience managing ERP systems.

Benefits

Pension

Private healthcare

On-site working

Qualifications

• Valid UK driver's license is required.
• Experience managing multiple projects and vendors.
• Comfortable operating independently as an IT function.

Responsibilities

• Shape the IT roadmap and advise senior management on technology direction.
• Oversee all IT systems, networks, devices, and cybersecurity.
• Lead the review and future development of the organisation's ERP platform.

Skills

Strong IT generalist background

Experience shaping IT direction

Exposure to ERP systems

Strong communication skills

Experience managing vendors

Tools

Microsoft Dynamics/Navision

Microsoft 365

Job description

IT Manager

Salary: £50,000 - £60,000 + Pension + Healthcare
Hours: Mon-Thurs 8.30am-5pm, Fri 8am-1.30pm
Working Pattern: On-site

Role Purpose

An established Design, Supply and Install Subcontractor serving the UK & Ireland construction industries is undergoing a period of modernisation and is seeking an IT Manager to take ownership of its entire technology environment. This role will stabilise existing systems, lead digital improvements, and provide strategic guidance to senior management.

The IT Manager will combine hands‑on technical work with responsibility for IT strategy, systems development, security, and technical supplier management. This is a standalone role with significant influence over future technology direction.

Key Responsibilities

Leadership & Strategy

• Shape the IT roadmap and advise senior management on technology direction
• Establish clear IT policies, governance and security standards
• Ensure IT supports operational efficiency and long‑term business goals

Infrastructure & Systems Management

• Oversee all IT systems, networks, devices, cloud services and cybersecurity
• Maintain Microsoft 365, cloud-hosted environments, backups and disaster recovery
• Manage hardware, mobiles and connectivity across all locations
• Work closely with external vendors and support partners to ensure high service level

ERP Ownership

• Lead the review and future development of the organisation's ERP platform – currently Microsoft Dynamics/Navision
• Manage supplier relationships, upgrades, integrations and ongoing improvements
• Ensure the ERP aligns with cross-functional workflows and business processes

Software & Applications

• Oversee licensing, updates and access across a broad portfolio of business applications
• Support users with day‑to‑day issues and encourage best use of digital tools

Digital Workplace & Reporting

• Develop a modern intranet and improve digital workflows across teams
• Create and maintain dashboards and reporting tools to support management decisions

Support & Service Delivery

• Provide hands‑on technical support across all departments
• Manage helpdesk requests, training, and general troubleshooting
• Maintain an approachable presence across the organisation

Requirements

Essential

• Strong IT generalist background across infrastructure, cloud, systems and security
• Experience shaping IT direction and advising senior leadership
• Exposure to ERP systems (any platform; NAV/BC advantageous)
• Comfortable operating as a standalone IT function
• Experience managing vendors, software estates and multiple projects
• Strong communication skills and the ability to work effectively with all teams
• Valid UK driver's licence

Desirable

• Experience with ERP transitions or upgrades
• Background in construction, operational, technical or production-based environments
• Knowledge of cloud governance, BI tools and modern security practices
• Experience improving digital workflows or introducing automation

Personal Attributes

• Proactive, hands on, energetic and comfortable driving change
• Approachable and visible across the organisation
• Strong problem solver with commercial awareness & ability to work on own initiative
• Highly organised with the ability to prioritise multiple demands
• Confident advising senior management and challenging outdated processes

Package

• £50,000 - £60,000
• Pension
• Private healthcare
• On-site working