IT Administrative Support

Preci Spark; Loughborough; On-site; GBP 20,000 - 30,000; Full time

Job summary

A tech-focused company in Loughborough is seeking an IT and administrative support professional. The role involves user onboarding, administrative tasks on IT platforms, managing IT inventory, and providing general support to the IT team. Candidates should have a strong interest in IT, attention to detail, and good organisational skills. A driving license is required due to travel between sites.

Qualifications

• Genuine interest in IT and a willingness to learn.
• Strong attention to detail and accuracy.
• Good organisational skills for managing multiple tasks.
• Clear communication skills, written and verbal.
• Ability to work independently and as part of a team.

Responsibilities

• Handle user onboarding, offboarding, and job changes.
• Manage administrative tasks on PIMS, Tensor, and Zoho.
• Support mobile device management and setup.
• Keep IT inventory up to date and manage equipment.
• Assist with troubleshooting and IT support tasks.

Skills

Interest in IT and administrative work

Knowledge of Microsoft Windows

Knowledge of Microsoft Office suite

Attention to detail

Organisational skills

Communication skills

Problem-solving approach

Ability to follow procedures

Teamwork

Job description

The Role:

• Handling user onboarding, offboarding and job change requests, ensuring accounts, profiles and permissions are set up accurately across all systems
• Managing administrative tasks on platforms such as PIMS, Tensor and Zoho, including user creation, access control and role management
• Supporting mobile device management, from procuring and enrolling phones to configuring email, apps and security settings
• Keeping IT inventory up to date, tracking equipment from purchase to disposal and managing orders, deliveries and recycling
• Assisting with regular tape rotations, laptop setup for home workers and maintaining accurate records of issued devices
• Helping the IT team with general support tasks such as troubleshooting, installing updates and assisting with system or application changes
• Supporting our in-house information management system by carrying out basic exploratory checks assigned by the software development team

Requirements:

• A genuine interest in IT and administrative work, with a willingness to learn and take on new challenges
• Good working knowledge of Microsoft Windows and the Microsoft Office suite
• Strong attention to detail and accuracy when managing data, user accounts and system settings
• Good organisational skills with the ability to manage multiple tasks and priorities
• Clear communication skills, both written and verbal
• A methodical and practical approach to problem-solving
• Ability to follow procedures carefully and maintain accurate records
• Comfortable working both independently and as part of a team
• Previous experience in an IT or administrative support role would be helpful but is not essential
• Full UK driving licence (role will some travel between sites).
• Health, Safety and Environment compliance.
• Upon a successful interview, Preci Spark’s application process requests that a basic criminal record may be carried out.