Internal ED Admin Officer — 24/7 Shrewsbury & Telford

Telford Hospital NHS Trust; SHREWSBURY; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A local hospital trust in Shrewsbury is seeking a clerical support role in the Emergency Department. The successful candidate will be responsible for reception duties, managing patient documentation, and providing information to patients and relatives. This position requires working flexible hours, including nights and weekends. The ideal candidate should possess strong clerical and IT skills and the ability to maintain patient confidentiality while ensuring efficient patient management in a busy environment.

Qualifications

• Ability to manage patient information confidentially.
• Experience with A & E processes is an advantage.
• Proficient in handling telephone inquiries.

Responsibilities

• Provide clerical and administrative support to A & E.
• Reception and processing of A & E patients.
• Manage appointment scheduling for patients.

Skills

Clerical skills

Administrative support

Information technology skills

Confidentiality management

Communication skills

Tools

Computerised recording systems

PAS computer system

Emis system

Adastra system

Job description

A local hospital trust in Shrewsbury is seeking a clerical support role in the Emergency Department. The successful candidate will be responsible for reception duties, managing patient documentation, and providing information to patients and relatives. This position requires working flexible hours, including nights and weekends. The ideal candidate should possess strong clerical and IT skills and the ability to maintain patient confidentiality while ensuring efficient patient management in a busy environment.