Installation and Maintenance Engineer

Publiship; Port Talbot; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A leading organization in security solutions seeks an Installation and Maintenance Engineer in South Wales. The role entails installing, fault-finding, and repairing industrial doors. Candidates should have mechanical and electrical engineering expertise, willingness to work across the UK, and hold a valid driver’s license. Excellent salary and benefits, including a company vehicle and overtime pay, are offered. Training opportunities available.

Benefits

Company vehicle

Overtime pay

25 days leave plus bank holidays

Product training

Call-out allowance

Qualifications

• Experience in field service or factory maintenance in a relevant industry.
• Expertise in mechanical and electrical engineering, with an electrical focus.
• Willingness to obtain DHF/Gate Safe training.

Responsibilities

• Install, maintain, and repair industrial garage doors.
• Diagnose faults and provide customer support.
• Conduct risk assessments and ensure compliance.
• Manage small projects and build customer relationships.
• Maintain inventory and report job details accurately.

Skills

Field service or factory maintenance experience

Mechanical and electrical engineering expertise

Diagnostic skills

Welding skills

Problem-solving skills

Customer focus

Tools

CSCS/CCSNG/IPAF card

Job description

Installation and Maintenance Engineer

£38000 Negotiable On Experience

Plus excellent benefits including company vehicle

About the Company

This well‑established organisation installs and services perimeter security and industrial doors throughout the UK. They are currently in a period of growth and now require an Installation and Maintenance Engineer to work on various clients sites. Although previous door experience would be advantageous, it is not essential as cross training can be provided.

Location

Port Talbot / Carmarthen / South Wales

Role Overview

This is a full‑time permanent position installing, fault finding and repairing industrial garage doors for the company's ever‑growing client base. You could be based out of either Port Talbot or Carmarthen office and will travel to customers' sites on a daily basis. Occasional overnight trips will be required for clients further than 11/2 hours from work. You will work a 40‑hour week with overtime often on offer and call‑out on a roster basis. There are no shifts or standard weekend requirements. The work involves both electrical and mechanical duties but with a definite electrical bias.

Duties and Responsibilities

• Service and Repair: Perform installation, maintenance, and repair of the company's full product range, covering all types of automation
• Fault Diagnosis and Customer Support: Attend sites to diagnose faults, estimate repair requirements, and conduct service calls, advising customers on potential equipment issues
• Maintenance and Site Surveys: Carry out routine maintenance independently and within a team, attend site surveys for both repairs and new installations
• Risk Assessments: Conduct all required risk assessments to ensure compliance with current industry legislation
• Quality Assurance: Ensure all installation and maintenance tasks meet the benchmark standards, especially in HVM and perimeter security
• Inventory and Reporting: Maintain accurate personal van stock levels and report timesheets with job details and travel information
• Documentation: Complete reports, job sheets, and basic administrative tasks on mobile devices
• Lead Generation: Identify and generate leads for planned preventative maintenance (PPM) and new product opportunities
• Project Management and Relationship Building: Work towards managing small projects as required and build lasting customer relationships
• Skill Development: Progress toward a senior engineer or management role by expanding product knowledge and exposure, and completing various training courses, including college courses, online learning, and manufacturer‑specific courses
• Travel Flexibility: Willingness to work across the UK
• Other Responsibilities: Perform welding tasks as needed across departments

Requirements

• Field service or factory maintenance experience within a relevant industry
• Mechanical and electrical engineering expertise with an electrical bias
• Diagnostic skills
• Welding skills
• Ability to pass security clearance
• Holding a CSCS/CCSNG/IPAF card is advantageous but not essential
• DHF/Gate Safe trained or willing to obtain
• Valid driver’s licence essential
• Willingness to work away from home and outside normal hours when required
• Physically fit and active to meet the needs of the role
• Self‑motivated, proactive, and capable of independent work
• Team player with strong listening skills and customer focus
• Exceptional problem‑solving skills

In Return

This is an excellent opportunity for a Maintenance Engineer to join the niche industrial door sector and learn new skills along the way. They are offering an excellent salary, company vehicle, overtime paid at 11/2 over 40 hours and double time on Sundays, call‑out allowance, 25 days leave pay plus bank holidays, as well as product training as required.

For more information contact Kim Simpson of Work Wales for a confidential discussion.