Inpatient Booking & Clinic Coordinator

Nuffield Health Brentwood; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare charity in the UK is seeking a Bookings Administrator for its Newcastle upon Tyne hospital. This full-time position involves managing appointment requests and ensuring high standards of customer service. The ideal candidate will have NVQ level 2 in Business Administration or equivalent and experience in a customer-facing role. The role offers a comprehensive benefits package, including free gym membership and health assessments, emphasizing the well-being of staff.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience in a customer facing environment is preferred.
• Ability to coordinate complex administration tasks.
• Proficient in preparing reports as needed.

Responsibilities

• Administering a large volume of email requests.
• Handling appointment bookings and changes.
• Coordinating availability of rooms and consultants.

Skills

Attention to detail

Empathy

Customer service

Education

NVQ level 2 in Business and Administration or equivalent

Job description

A leading healthcare charity in the UK is seeking a Bookings Administrator for its Newcastle upon Tyne hospital. This full-time position involves managing appointment requests and ensuring high standards of customer service. The ideal candidate will have NVQ level 2 in Business Administration or equivalent and experience in a customer-facing role. The role offers a comprehensive benefits package, including free gym membership and health assessments, emphasizing the well-being of staff.