Information & Visitor Experience Apprentice

New College; Marlborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

An apprenticeship provider is seeking an enthusiastic individual to work with the local council in Marlborough, assisting with information services to both residents and visitors. The role involves maintaining communication, supporting community events, and gaining practical experience in business administration. The apprentice will learn on the job and participate in training programs while developing vital skills for a future career. Applicants should have a GCSE in Maths and be eager to learn and grow within a supportive environment.

Qualifications

• GCSE in Maths (grade 4) required.
• Customer service skills and experience are essential.
• Ability to use multiple IT software packages.

Responsibilities

• Provide information to residents and visitors face-to-face and by phone.
• Maintain tourist and resident information resources.
• Support administrative tasks for Council activities.

Skills

Customer care skills

Analytical skills

Logical

Initiative

Non‑judgemental

Reliable and trustworthy

Willingness to learn

Awareness of civic propriety

Education

GCSE in Maths (grade 4)

Tools

MS Office

Job description

An apprenticeship provider is seeking an enthusiastic individual to work with the local council in Marlborough, assisting with information services to both residents and visitors. The role involves maintaining communication, supporting community events, and gaining practical experience in business administration. The apprentice will learn on the job and participate in training programs while developing vital skills for a future career. Applicants should have a GCSE in Maths and be eager to learn and grow within a supportive environment.