Information Technology Support Specialist

Green Recruitment Company; Farnborough; On-site; GBP 29,000 - 35,000; Full time

Job summary

A renewable energy firm in Farnham seeks a 1st Line Support Engineer to provide technical support and resolve IT queries. Ideal candidates will have experience in service desk roles and strong troubleshooting skills across Windows and O365. This position offers a salary of up to £35,000 and benefits, allowing you to contribute to a sustainable future.

Benefits

Great benefits package

Opportunities to learn

Supportive team environment

Qualifications

• A few years’ experience in a 1st line or service desk role.
• Strong troubleshooting skills across Windows environments.
• Clear communication and a friendly, professional manner.

Responsibilities

• Acting as the first point of contact for all IT queries.
• Logging, diagnosing and resolving support tickets.
• Supporting end-users both on-site and remotely.

Skills

Troubleshooting skills across Windows

O365 knowledge

Basic networking skills

Hardware issue resolution

Clear communication

Professional demeanor

Job description

We’re looking for a 1st Line Support Engineer to join a growing solar energy company based in Farnham.

This is your chance to bring your solid technical support experience to a company that’s driving sustainable change across the UK.

What You’ll Be Doing

• Acting as the first point of contact for all IT queries (hardware, software, network & applications)

• Logging, diagnosing and resolving support tickets with a proactive, customer-focused approach

• Escalating issues to senior engineers where necessary

• Supporting end-users both on-site and remotely

• Helping keep internal systems running smoothly as the business continues to scale

What We’re Looking For

• A few years’ experience in a 1st line or service desk role

• Strong troubleshooting skills across Windows environments, O365, networking basics, hardware issues

• Clear communication and a friendly, professional manner

• Someone motivated, curious and eager to grow within a supportive tech team

• A passion for clean energy is a bonus — but not essential

Why Join?

• Salary up to £35,000

• Great benefits package

• Work for a company at the forefront of the renewable energy movement

• Supportive team, opportunities to learn, and a role where your work genuinely contributes to a greener future

If you’re ready to bring your technical expertise to a company with purpose, we’d love to hear from you.