Incident Management Lead - Critical Service Recovery

FNZ Group; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global wealth management platform in the United Kingdom seeks an Incident Manager to oversee and improve incident management processes. The incumbent will lead discussions, ensure communication, and produce documentation throughout the incident lifecycle. Ideal candidates should have at least 3 years of experience, be highly self-motivated, and possess excellent problem-solving skills. Join a fast-paced environment where your expertise can enhance operational excellence.

Qualifications

• Minimum 3 years of relevant experience.
• Passionate about creating innovative solutions.
• Highly self-motivated and able to take initiative.

Responsibilities

• Ensure the Incident Management process is followed.
• Lead discussions managing the action plan during incidents.
• Produce management information to help manage service.

Skills

Problem-solving abilities

Excellent organisational skills

Team communication skills

Ability to learn quickly

Job description

A global wealth management platform in the United Kingdom seeks an Incident Manager to oversee and improve incident management processes. The incumbent will lead discussions, ensure communication, and produce documentation throughout the incident lifecycle. Ideal candidates should have at least 3 years of experience, be highly self-motivated, and possess excellent problem-solving skills. Join a fast-paced environment where your expertise can enhance operational excellence.