Inbound Sales Support Specialist

Simply Conveyancing Group.; Daventry; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading conveyancing services provider is seeking a Sales Support Executive in Daventry. The role involves handling inbound client inquiries, maintaining CRM records, and engaging with clients to ensure excellent service. Ideal candidates will have contact center experience, strong communication skills, and a customer service orientation. Competitive salary of £23,809 plus bonuses is offered in a fun and supportive work environment.

Benefits

Fantastic Incentives

25 Days Annual Leave

Employee Discounts

Company Pension Scheme

Free On-Site Parking

A Fun, Supportive Environment

Qualifications

• Experience in a Contact Centre or client-focused role.
• A positive attitude and engaging manner.
• Detail oriented and quality driven.
• Confident in overcoming objections for client satisfaction.
• Effective communicator on phone and via email.
• Motivated and adaptable to challenges in the property industry.
• Pride in providing excellent customer solutions.

Responsibilities

• Handle inbound inquiries from potential clients.
• Respond to client and agent inquiries via email.
• Represent the company positively to clients.
• Engage with clients providing the best experience.
• Maintain accurate customer records in CRM system.
• Achieve business expectations on service levels.
• Collaborate with the team to meet targets.

Skills

Customer Service Experience

Great People Skills

Attention to Detail

Objection Handling

Excellent Communication

Resilient & Adaptable

Client-Focused

Job description

A leading conveyancing services provider is seeking a Sales Support Executive in Daventry. The role involves handling inbound client inquiries, maintaining CRM records, and engaging with clients to ensure excellent service. Ideal candidates will have contact center experience, strong communication skills, and a customer service orientation. Competitive salary of £23,809 plus bonuses is offered in a fun and supportive work environment.