In-Store Retail Cashier & Customer Champion

Clicks Group Limited; Bedford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading retail organization is seeking to hire for a customer-facing position in Bedford. The role involves managing operational activities at the point of sale, ensuring customer satisfaction, and promoting the organization's loyalty programs. Ideal candidates should have a strong orientation towards customer service, along with experience in retail or FMCG environments. The company emphasizes brand values and aims to provide a superior customer experience.

Qualifications

• Experience in a customer facing role within retail/FMCG.
• Background in operations of retail/FMCG store is advantageous.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Maintain accuracy when scanning merchandise and processing payments.
• Promote the Clicks clubcard and enroll new members.
• Deliver superior customer service to enhance customer satisfaction.
• Maintain knowledge on products, promotions, and store standards.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Maths 50% and English 50% at Grade 12 level

Job description

A leading retail organization is seeking to hire for a customer-facing position in Bedford. The role involves managing operational activities at the point of sale, ensuring customer satisfaction, and promoting the organization's loyalty programs. Ideal candidates should have a strong orientation towards customer service, along with experience in retail or FMCG environments. The company emphasizes brand values and aims to provide a superior customer experience.