Implementation Consultant

The Simpro Group Pty Ltd; Norwich; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading software company is seeking an Implementation Consultant for their Norwich location. This full-time role involves the successful training and implementation of the company's suite of products. You will engage with clients to optimize processes and ensure satisfaction, utilizing your software system implementation experience. The role offers a flexible working environment and various employee benefits.

Benefits

Private Health Insurance

Generous annual leave

Flexible working environment

Paid Volunteer Leave Days

Life Insurance

Qualifications

• Excellent training delivery skills to tailor methods to suit various needs.
• Experience in implementing software systems required.
• Knowledge of accounting packages is a plus.

Responsibilities

• Responsible for successful implementation and training of software products.
• Consult with customers to ensure strategic planning of implementations.
• Conduct post-implementation reviews to ensure customer satisfaction.

Skills

Training delivery skills

Experience in implementing software systems

Understanding of business processes

Adaptability to new programs

Knowledge of accounting packages

Tools

Salesforce

Sage

Xero

QuickBooks

Job description

Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:Implementation Consultant page is loaded## Implementation Consultantlocations: Norwich, Norfolk, England (Remote)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR101337**First Things First - What We Can Offer You*** A generous annual leave entitlement plus a personal leave entitlement* Private Health Insurance* Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)* Life Insurance* Company pension scheme, with 5% employer contribution* Generous Parental Leave Program* Home Office Allowance* Paid Volunteer Leave Days* Public Holiday Exchange Scheme* Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!* Talent Referral Programme – get rewarded for referring a friend to join our team!* Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment* Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech* A discounts and cash back scheme* Flexible working environment* Casual dress and relaxed office environment* Happy hours and office games* Opportunities for career progression and development* Diverse training & internal networking opportunities across all of our product lines* Check out our website for more about working at Simpro Group**The Job**The Software Implementation Consultant is responsible for the successful implementation and training of Simpro Group suite of products to new and existing clients through consistent and effective training methods.**What You’ll Do**The Software Implementation Consultant is responsible for the successful implementation and training of Simpro Group suite of products to new and existing clients through consistent and effective training methods. You will optimise the implementation process by following and improving upon implementation procedures, including utilisation of our CRM (Salesforce) through the process to ensure communication is documented, engaging with customers to consult and ensure implementations are strategically planned based on customer needs, providing onsite and online training on our Simpro Group suite of products as they align with customer needs, and conducting post-implementations reviews to ensure system optimization and customer satisfaction.**What You’ll Bring*** Excellent training delivery skills, with an ability to tailor methods to suit different needs.* Experience in implementing software systems.* Understanding of business processes and workflows.* A professional and consultative approach.* The ability to prioritise, meet deadlines and deliver rapid outcomes.* Confidence to adapt and learn new programs, and systems.* Knowledge of accounting packages such as Sage, Xero, QuickBooks.* Knowledge of or experience in the trades.**Core values required of all** **Simpro****, AroFlo, BigChange & ClockShark** **employees:****We Are One Team****We Are Customer Centric** **We Are Growth Minded** **We Are Accountable** **We Celebrate Success**Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.*Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.*