IFS Functional Analyst - Field Service Module - 12-month Fixed Term Contract

Tunstall Healthcare Group; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading health technology provider is seeking an IFS Functional Analyst for a 12-month fixed term contract based in Manchester. The role involves facilitating business transformation and improving processes through ERP systems. Ideal candidates will have strong analytical and communication skills, especially with IFS. Career growth and a competitive salary with additional benefits like private health insurance are offered.

Benefits

Competitive salary

25 days holiday + public holidays

Private Health Insurance

Paid volunteer day

Employee benefits platform

Qualifications

• Proven experience as a Systems Analyst on IFS.
• Ability to communicate clear processes and requirements.
• Experience in consulting and training stakeholders.

Responsibilities

• Resolve process and systems problems and deliver requests for change.
• Analyse As-Is processes in conjunction with business users.
• Develop and maintain To-Be processes and functional requirements.

Skills

Communication skills

Analytical mindset

Time management

Problem-solving skills

Attention to detail

Tools

IFS

JIRA

Job description

IFS Functional Analyst - Field Service Module - 12-month Fixed Term Contract

Role summary: We are seeking an IFS System Analyst (12-month fixed term contract) to support our ERP transformation strategy and strengthen our ERP team. The role is based at our Whitley site (DN14 0HR) on a hybrid basis, with initial onsite requirements and flexibility based on project needs.

What we offer:

• Competitive salary
• 25 days holiday + public holidays (pro rata)
• Holiday purchase scheme
• Contributory pension
• Paid volunteer day to support a cause you are passionate about
• Enhanced maternity, paternity, adoption and shared parental pay entitlements
• Private Health Insurance
• Dedicated 24/7 employee benefits platform including eye tests and retail discounts
• EAP WeCare service with 24/7 online GP and mental health counselling
• Access to a Talent Library with over 800 courses
• A warm and welcoming team environment and opportunities for development

Key responsibilities:

• Resolve process and systems problems and deliver requests for change
• Quantify opportunities for improvement from process and IS solutions changes
• Analyse as-is processes with business users
• Develop and maintain to-be processes, functional requirements, data integrations, and non-functional requirements with business users, suppliers or customers
• Perform options appraisals and recommend appropriate process and software solutions
• Direct the work of business applications suppliers and ensure deliverables meet standards through SOW definition, supplier reviews and testing
• Perform systems validation and user acceptance testing with business users as required
• Prepare training materials and provide process and application coaching to super-users/global user community
• Plan and perform project tasks including cutover activities, data mapping, loading, reconciliation, process verification and testing
• Provide post go-live support as needed, in line with ITIL processes
• Develop and maintain incident and service request plans, manage issues and risks, and ensure timely stakeholder communication
• Conduct post-implementation reviews to ensure project benefits are achieved
• Maintain current knowledge of application solutions in the relevant domain
• Communicate opportunities, plans and features to broaden understanding and promote continuous improvement
• Perform data analysis and support global projects, including onboarding/off-boarding and sunset of legacy solutions

Key skills and experience:

• Proven experience in a comparable role with IFS
• Ability to communicate the big picture and detailed design
• Experience in stakeholder and super-user training and engagement
• Strong data analysis and decision-support capabilities
• Good research, analytical, and problem-solving skills
• Understanding of common business processes
• Time management and prioritisation skills
• Strong verbal and written communication and influencing skills
• High attention to detail and ability to clarify complex issues

Desirable Skills and Experience:

• Experience using JIRA
• Exposure to data migration and data/system integration techniques
• Experience defining requirements and translating to technical specifications
• Any experience with IFS Finance or Supply Chain module
• Understanding of change management processes

Equal Opportunities at Tunstall:

We are committed to building a diverse team and welcome applications from people of all backgrounds, experiences and abilities. Our recruitment process is open, fair and inclusive, and we provide reasonable adjustments as needed.