ICT Support Assistant — Windows 11 & User Help

Community Base; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local community organization in Brighton is looking for an Assistant ICT Support Officer. The ideal candidate should have knowledge of Windows 11, excellent customer service skills, and the ability to troubleshoot technical issues efficiently. Applicants with a background in ICT or those entering the field are encouraged to apply. This role offers a chance to support user accounts and maintain system security and hardware.

Qualifications

• Some demonstrable experience in ICT or eagerness for the first role.
• Ability to set up hardware and maintain software packages.
• Excellent computer skills and ability to resolve technical issues.

Responsibilities

• Support user accounts and manage system backups and security.
• Provide technical support to users.
• Maintain hardware and software packages.

Skills

Knowledge of Windows 11

Customer service skills

Problem-solving

Tools

Microsoft Entra ID

Active Directory

Office 365 Administration

Job description

A local community organization in Brighton is looking for an Assistant ICT Support Officer. The ideal candidate should have knowledge of Windows 11, excellent customer service skills, and the ability to troubleshoot technical issues efficiently. Applicants with a background in ICT or those entering the field are encouraged to apply. This role offers a chance to support user accounts and maintain system security and hardware.