ICT Service Desk Analyst

Innovate Healthcare Services Ltd.; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare services provider in the UK is seeking a dedicated ICT Service Desk Analyst to deliver exceptional customer-focused support. The role involves handling technical issues, ensuring they are logged and resolved efficiently. The ideal candidate will have a positive attitude, enjoy problem-solving, and possess strong troubleshooting skills. If you're looking for a dynamic opportunity in a supportive environment, this position is perfect for you.

Qualifications

• Demonstrates an enthusiastic attitude toward work and teamwork.
• Excellent troubleshooting skills and ability to think on your feet.

Responsibilities

• Provide friendly, customer-focused ICT service desk support.
• Log, prioritize, and resolve issues raised by users.

Job description

• Friday 9 January 2026 12:30
  Friday 23 January 2026 13:30

We are looking for a passionate and dedicated ICT Service Desk Analyst to provide a friendly, customer focused ICT Service Desk facility and technical support service. This important role is responsible for ensuring all issues raised are logged, prioritised and, wherever possible, resolved first time.

The successful applicant will demonstrate an enthusiastic attitude to their work and to working with others to resolve problems. If you can think on your feet, are good at troubleshooting and enjoy problem solving then this is the perfect opportunity for you.

The details

To apply for this position, please send a copy of your CV and covering letter to Tamir Hussain, Service Desk Team Leader at – [e-mail]