Hybrid Service Scheduling Coordinator - UK

Agilent Technologies, Inc.; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An international technology company based in Cheadle, UK is seeking a Service Scheduling Coordinator. This role involves managing and scheduling on-site service activities for field service engineers. The successful candidate will ensure customer satisfaction, optimize productivity, and communicate effectively with customers. The position follows a hybrid work model, encouraging both remote and in-office work, and offers excellent benefits and opportunities for professional growth.

Benefits

Profit bonus

Life insurance

Pension plan

Healthcare

Employee assistance program

Qualifications

• Sound relevant professional experience in the service sector.
• Experience in service coordination, logistics, or maintenance planning is an advantage.
• Good written and spoken English skills.

Responsibilities

• Efficient scheduling of service engineers' on-site visits.
• Optimizing productivity while ensuring customer satisfaction.
• Effective communication with customers regarding service status.

Skills

Service coordination

Logistics

Customer-centric mindset

MS Office applications

SAP/CRM knowledge

Job description

An international technology company based in Cheadle, UK is seeking a Service Scheduling Coordinator. This role involves managing and scheduling on-site service activities for field service engineers. The successful candidate will ensure customer satisfaction, optimize productivity, and communicate effectively with customers. The position follows a hybrid work model, encouraging both remote and in-office work, and offers excellent benefits and opportunities for professional growth.