Hybrid Portal Administrator 6-Month Contract

Rentokil Pest Control South Africa; Dudley; On-site; GBP 24,000; Full time

Job summary

A leading pest control service provider in Dudley is seeking a Portal Administrator to manage customer portals and ensure service level agreements are met. The ideal candidate will possess strong IT skills, experience in customer service, and a flexible working approach. This full-time role includes a competitive salary of £23,992 per annum and benefits like discounts and bonuses. Join a company dedicated to putting 'People First' and offering career development opportunities.

Benefits

Competitive salary

Discount scheme

Bonus opportunities

Employee Assistance Programme

Refer a Friend bonus

Qualifications

• Experience of using Microsoft Excel formulas.
• Ability to motivate self and show passion with a can-do attitude.
• Flexible working approach with a commitment to customer service.

Responsibilities

• Maintain customer portals and ensure SLA’s are met.
• Manage customer expectations on technician attendance.
• Deal with customer queries and liaise with service technicians.

Skills

Using Microsoft Excel

Strong IT Skills

Good interpersonal skills

Customer service experience

Teamwork skills

Job description

A leading pest control service provider in Dudley is seeking a Portal Administrator to manage customer portals and ensure service level agreements are met. The ideal candidate will possess strong IT skills, experience in customer service, and a flexible working approach. This full-time role includes a competitive salary of £23,992 per annum and benefits like discounts and bonuses. Join a company dedicated to putting 'People First' and offering career development opportunities.