Hybrid Media Systems Analyst - 8-Month Contract

Deaf Unity; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A media support organization is seeking a Media Systems Analyst for an 8-month fixed-term contract based in White City, London. The successful candidate will support ITV Studios' media technologies, assisting with incident management, system administration, and maintaining documentation. Candidates should have a media background, technical support experience, and knowledge of relevant tools like Adobe Creative Cloud and MAM Equipment. Occasional weekend work may be required.

Qualifications

• Experience in media or broadcasting.
• Strong understanding of various operating systems.
• Experience in a technical support role.

Responsibilities

• Log, diagnose, and resolve incidents on ITV Studios technology.
• Triage incidents coming into support.
• Manage system capacity and maintain documentation.

Skills

Experience in a Media or Broadcasting background

Strong understanding of Windows, Linux, and MacOS

Experience in customer service / Helpdesk / Technical Support

Knowledge of Adobe Creative Cloud

Knowledge of MAM Equipment

Tools

Signiant/Sohonet

ShotPut Pro

Vantage

Job description

A media support organization is seeking a Media Systems Analyst for an 8-month fixed-term contract based in White City, London. The successful candidate will support ITV Studios' media technologies, assisting with incident management, system administration, and maintaining documentation. Candidates should have a media background, technical support experience, and knowledge of relevant tools like Adobe Creative Cloud and MAM Equipment. Occasional weekend work may be required.