Hybrid Legal Claims Handler (Bristol) – 12-Month FTC

Direct Line Group; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in Bristol is looking for a Legal Claims Handler to help customers navigate complex legal challenges. In this full-time role, you will validate claims, oversee legal representatives, and ensure fair outcomes by supporting both customers and the business. Candidates should have at least one year of relevant experience or possess a Law degree. The position offers a hybrid work model, competitive benefits including a 9% pension contribution and employee discounts.

Benefits

9% Private Pension

50% off home and motor insurance

Free Green Flag breakdown cover

Health and Dental insurance options

Generous holiday allowance

Employee discounts and cashback

Qualifications

• Minimum 1 year of experience in legal expenses claims handling or a Law degree.
• Experience in managing legal costs and working with legal representatives.

Responsibilities

• Validate legal expenses claims and manage authorisations.
• Oversee legal representatives' handling of claims.
• Explain claim decisions and next steps to customers.
• Conduct Quality Assurance checks on peer performance.
• Manage risks in accordance with policies and regulations.

Skills

Legal expenses claims handling experience

Law degree or equivalent qualification

Job description

A leading insurance company in Bristol is looking for a Legal Claims Handler to help customers navigate complex legal challenges. In this full-time role, you will validate claims, oversee legal representatives, and ensure fair outcomes by supporting both customers and the business. Candidates should have at least one year of relevant experience or possess a Law degree. The position offers a hybrid work model, competitive benefits including a 9% pension contribution and employee discounts.