Hybrid Insurance Support Admin – Process Improvement

Arch Capital; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An insurance services provider in Manchester is seeking an Insurance Support Administrator. The role involves providing administrative support within the National Underwriting Hub, handling customer inquiries related to Motor Insurance, and participating in ongoing training. Ideal candidates will be proactive and able to manage varying workloads effectively. This position offers hybrid working arrangements.

Qualifications

• Administrative support to National Underwriting Hub required.
• Experience managing high volumes of work and ensuring accuracy.
• Ability to seek out data and feedback process improvements.

Responsibilities

• Provide administrative support to the National Underwriting Hub.
• Manage phone calls from customers/brokers for Motor Insurance Database enquiries.
• Monitor and manage queried items of work to completion.

Skills

Administrative support

Customer service

IT system processing

Proactive communication

Job description

An insurance services provider in Manchester is seeking an Insurance Support Administrator. The role involves providing administrative support within the National Underwriting Hub, handling customer inquiries related to Motor Insurance, and participating in ongoing training. Ideal candidates will be proactive and able to manage varying workloads effectively. This position offers hybrid working arrangements.