Hybrid Digital Content Officer - Housing & Communities

Cardiff Council; Cardiff; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A local government council in Cardiff is seeking an Online Content Officer to enhance digital content for Housing Services. The role entails maintaining customer-facing websites, ensuring high-quality interactions and monitoring content updates across platforms. Ideal candidates should possess excellent IT skills, know web accessibility guidelines, and work collaboratively in a fast-paced environment. Knowledge of Welsh and Community languages is beneficial. This position offers a hybrid working model.

Qualifications

• In-depth knowledge of new and emerging digital platforms.
• Ability to manage time effectively across multiple digital projects.
• Ability to communicate effectively with teams and managers.

Responsibilities

• Support the development and maintenance of digital content.
• Coordinate major content updates across digital channels.
• Liaise with Housing Teams for high customer experience.

Skills

Excellent communication skills

Organisational skills

Digital content creation

Ability to develop content for Social Media

Understanding of web accessibility guidelines

Job description

A local government council in Cardiff is seeking an Online Content Officer to enhance digital content for Housing Services. The role entails maintaining customer-facing websites, ensuring high-quality interactions and monitoring content updates across platforms. Ideal candidates should possess excellent IT skills, know web accessibility guidelines, and work collaboratively in a fast-paced environment. Knowledge of Welsh and Community languages is beneficial. This position offers a hybrid working model.