Hybrid Defence Admin & Helpdesk Coordinator

Serco Canada Inc; United Kingdom; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A leading facilities management provider in the UK is seeking an organized and motivated individual for a hybrid administrative support role with a focus on helpdesk coordination. Candidates must have proven administrative experience and be proficient in Microsoft Excel. This position requires SC Clearance and involves managing trackers, assisting helpdesk teams, and ensuring data accuracy for military and partner operations. The role offers a full-time, permanent contract with competitive benefits including pension contributions and annual leave.

Benefits

Up to 6% contributory pension scheme

25 Days annual leave plus bank holidays

Volunteer leave

Established reward and recognition scheme

One paid professional subscription

Life Assurance Policy

Employee discount and reward schemes

Qualifications

• Proven administrative experience required.
• Confidence using Microsoft Office applications is crucial.
• SC Clearance is mandatory for this role.

Responsibilities

• Manage billable works trackers for multiple sites.
• Answer calls related to maintenance or housing issues.
• Accurately log service tickets for engineers.

Skills

Microsoft Excel

Attention to detail

Multitasking

Team collaboration

Job description

A leading facilities management provider in the UK is seeking an organized and motivated individual for a hybrid administrative support role with a focus on helpdesk coordination. Candidates must have proven administrative experience and be proficient in Microsoft Excel. This position requires SC Clearance and involves managing trackers, assisting helpdesk teams, and ensuring data accuracy for military and partner operations. The role offers a full-time, permanent contract with competitive benefits including pension contributions and annual leave.