Hybrid Customer Support Advisor – Rochdale

Lloyds Bank plc; Rochdale; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading banking institution is seeking a Customer Support representative for their Rochdale branch. In this full-time position, you will provide face-to-face support to customers, helping them with their financial needs. The role offers a salary starting at £25,000, which could increase based on skill progression. Opportunities for career advancement within the company are available, allowing you to explore various roles across the group. Join a company committed to inclusivity and customer service excellence.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefits

Discounted shopping options

22 days holiday plus bank holidays

Qualifications

• Ability to build relationships quickly.
• Passion for helping people with finances.
• Commitment to delivering promises.

Responsibilities

• Provide face-to-face support to customers.
• Represent the Lloyds and Halifax brands.
• Aid in customer queries and concerns.

Skills

People skills

Empathy

Collaboration

Job description

A leading banking institution is seeking a Customer Support representative for their Rochdale branch. In this full-time position, you will provide face-to-face support to customers, helping them with their financial needs. The role offers a salary starting at £25,000, which could increase based on skill progression. Opportunities for career advancement within the company are available, allowing you to explore various roles across the group. Join a company committed to inclusivity and customer service excellence.