Hybrid Customer Relations & CRM Administrator

Crowcon Detection Instruments Ltd.; Abingdon; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading detection instruments company in Abingdon is seeking a Customer Relationship Administrator to provide exceptional support to customers and collaborate with the Sales Team. Key responsibilities include processing orders, managing communication, and assisting in sales-related tasks while ensuring compliance with regulations. Ideal candidates possess excellent communication skills, a methodical problem-solving approach, and the ability to work with ERP and CRM systems. The role offers hybrid working and full-time status.

Qualifications

• Excellent written and verbal communication skills.
• Proficient in navigating ERP and CRM systems.
• Strong problem-solving abilities.

Responsibilities

• Process customer orders via email and phone.
• Provide sales support to Customer Relationship Executives.
• Manage team mailboxes and assign emails.
• Deliver excellent customer service support.

Skills

Good communication skills

Methodical approach to problem solving

Ability to navigate ERP and CRM systems

Attention to detail

Willingness to learn products

Job description

A leading detection instruments company in Abingdon is seeking a Customer Relationship Administrator to provide exceptional support to customers and collaborate with the Sales Team. Key responsibilities include processing orders, managing communication, and assisting in sales-related tasks while ensuring compliance with regulations. Ideal candidates possess excellent communication skills, a methodical problem-solving approach, and the ability to work with ERP and CRM systems. The role offers hybrid working and full-time status.